Hey,
I was wondering if anyone can help me out with the following issue that I am facing with my HTC Desire.
The thing is that time to time my device does not respond to screen touch. For instance: then there is an incoming call it stays blank and I can not see who is calling and at the same time not able to answer it. Touching the screen does nothing, only after pushing hard buttons, I am able to terminate the call. Also, when I am trying to access the OS from sleep mode by pressing the power button--there is no home screen--it stays blank. The only thing it does---the lights go on the home, menu, back and search buttons.
I did contact ot HTC help service and they told me to try to use the device in safe mode for two days. (this should terminate all 3rd party applications, that might cause the issue). Its my first day that I am use is in the safe mode and so far I do not experience any problems.
I do suspect that the reason of my problem could be the task killer that I am using in order to eliminator some programs running in background. But I did try out several task killers so far, however the issue remains the same
Any tips how to handle the issue?
I was wondering if anyone can help me out with the following issue that I am facing with my HTC Desire.
The thing is that time to time my device does not respond to screen touch. For instance: then there is an incoming call it stays blank and I can not see who is calling and at the same time not able to answer it. Touching the screen does nothing, only after pushing hard buttons, I am able to terminate the call. Also, when I am trying to access the OS from sleep mode by pressing the power button--there is no home screen--it stays blank. The only thing it does---the lights go on the home, menu, back and search buttons.
I did contact ot HTC help service and they told me to try to use the device in safe mode for two days. (this should terminate all 3rd party applications, that might cause the issue). Its my first day that I am use is in the safe mode and so far I do not experience any problems.
I do suspect that the reason of my problem could be the task killer that I am using in order to eliminator some programs running in background. But I did try out several task killers so far, however the issue remains the same
Any tips how to handle the issue?