Help Computer won't recognize phone

[Kadgarth]

I plugged my Droid X into my computer to try and transfer a video I took today.

It came up with a Motorola "CD ROM" drive. I clicked the setup file, installed it, then switched my phone to USB Storage. Windows tried installing the drivers and said there was an error. Now when I connect my phone to the computer nothing happens besides windows saying theres an unknown device.

Thoughts?

 

[Sek0n]

I had to install this to get it all to work: Motorola Media Link - Motorola USA

Don't think it's suppose to be needed when you select 'USB Mass Storage' but with that, it installs all the drivers for "PC Mode" and all.

 

[pdk]

see my response in this post.


http://androidforums.com/support-tr...-through-laptop-using-supplied-usb-cable.html

 

[Sek0n]

see my response in this post.


http://androidforums.com/support-tr...-through-laptop-using-supplied-usb-cable.html

Just want to point out that mine charged when plugged in, but didn't detect the phone in windows for a drive, and it had that disabled by default already. (which should be disabled for everyone by default I would think)

Would rather have had that be my solution though, instead of installing that software.

 

[Kadgarth]

Installing the Moto program worked for me. Debugging hadn't been enabled.

 

[Cinderella77]

Try taking out the battery and putting it back in, that worked perfect for me. Came right up.

 

[Steven58]

I tried the software from motorola, pulling the battery, unchecking debug, uninstalling my task killer. NOTHING. sigh. I wanted to try root tonight. It's not meant to be, for now, at least. I've done all the steps and I'm clueless. I had no trouble with my dinc. Oh and btw, it won't charge via usb either.

Edit: the cord charges when it's plugged into the wall, but do you think something's wrong with the cord?

On another note, the PC says that "unknown device" returned a faulty message or something?

I was going to try to root tonight. I'm disappointed.

 

[par72]

When I connect my Droid X to my MacBook a message comes up that says "The disk you inserted was not readable by this computer".
I get the USB connection symbol at the top of the X but can not make a connection via the USB cable.
Suggestions please

 

[jreed2560]

I tried the software from motorola, pulling the battery, unchecking debug, uninstalling my task killer. NOTHING. sigh. I wanted to try root tonight. It's not meant to be, for now, at least. I've done all the steps and I'm clueless. I had no trouble with my dinc. Oh and btw, it won't charge via usb either.

Edit: the cord charges when it's plugged into the wall, but do you think something's wrong with the cord?

On another note, the PC says that "unknown device" returned a faulty message or something?

I was going to try to root tonight. I'm disappointed.

is there a chance at all that you have another micro usb cord? I know it sounds weird, but when I was rooting my eris(or rather unrooting it) I was using the standard cable that came with the phone. I couldn't get adb to work at all. I went thru all the steps over a dozen times. I gave up and the next day I tried again, this time I used a different cable (left the standard one in my room cuz I charged it over night) and everything worked the very first time. I used the same port, on the same pc, with the same settings, and same phone set up. The ONLY thing that was different with the cable. I later tried doing something thru adb again with the stock cable. No go. tried the other cable immediately after worked like a champ.

 

[lexihoward]

mine did that...said when iplugged it in, it was charging, and in removable disk M: / and when i went to find a picture, i checked M:/ and the computer said please insert disk into M: / ...it's making me mad, so solutions??

 

[Carol202]

I had a similar connection problem with my Droid 2. The USB cable that came with a charger wouldn't connect after trying numerous suggestions on this site. After seeing some cable references in this forum, I went back to the USB cable that came with my Droid and it instantly connected to my laptop.