So I just got my Captivate in. It's beautiful and everything I wanted it to be. Except I can't use it on Rogers Wireless Canada. I thought maybe I would use my cute girlie voice to plead with someone to get an unlock code. It kind went like this:
AT&T person: Mam, this phone is not eligible to be unlocked. Mam, you'll just have to call Samsung (I hate getting Mam'd... I'm 22 for god's sake.)
Calls Samsung.
Samsung Dude: It would be my greatest pleasure to give this to you.
Samsung Dude: Oh...I am much sorry to say that you will need to call AT&T to get an 8 digit Network Retrieval Code.
Me: And THAT will unlock my phone??? *skepticism*
Samsung Dude: I am thankful that I can do this for you.
Me: Okaaayyy...thanks.
Samsung Dude: You are teenage girl, I can tell!
Me: I'm 22.
Samsung Dude: But you sound like teenage girl! haha! Thank you for calling Samsung. It has been of great value to me to serve you in this way.
Me: ????? Thank you, have a good dayyyy!!!! *voice tapers to maximum shrill-i-ness*
Calls AT&T. Again.
AT&T Person: (this is a different lady) I'm sorry mam (there's that mam again!!) but according to the computer this phone won't be eligible for unlocking for AT LEAST another 10 months. That person at Samsung didn't know what he was talking about. And even if they did have an unlock code, they aren't legally able to give it to you.
Me: ......%%#%^@#@@#........okay, thanks so much, you've been super helpful!! Have a nice day!
For the record, I didn't swear on the phone, just in my head. And nobody was ever rude to me, the customer service people were all awesome. I'm just bitter and in Canada nobody really calls me mam.
So I have this beautiful phone that I paid a lot of money for, and I can't use it. The worst part is I think I knew that it wasn't yet unlockable when I bought it . I just couldn't resist the lure of a sexy gadget with an android os.
So should I sell it? Throw it out the window in frustration? Stroke it furiously with a crazed gleam in my eyes and wait forever for an unlock code? Why can't I control my buying impulses???!!!
AT&T person: Mam, this phone is not eligible to be unlocked. Mam, you'll just have to call Samsung (I hate getting Mam'd... I'm 22 for god's sake.)
Calls Samsung.
Samsung Dude: It would be my greatest pleasure to give this to you.
Samsung Dude: Oh...I am much sorry to say that you will need to call AT&T to get an 8 digit Network Retrieval Code.
Me: And THAT will unlock my phone??? *skepticism*
Samsung Dude: I am thankful that I can do this for you.
Me: Okaaayyy...thanks.
Samsung Dude: You are teenage girl, I can tell!
Me: I'm 22.
Samsung Dude: But you sound like teenage girl! haha! Thank you for calling Samsung. It has been of great value to me to serve you in this way.
Me: ????? Thank you, have a good dayyyy!!!! *voice tapers to maximum shrill-i-ness*
Calls AT&T. Again.
AT&T Person: (this is a different lady) I'm sorry mam (there's that mam again!!) but according to the computer this phone won't be eligible for unlocking for AT LEAST another 10 months. That person at Samsung didn't know what he was talking about. And even if they did have an unlock code, they aren't legally able to give it to you.
Me: ......%%#%^@#@@#........okay, thanks so much, you've been super helpful!! Have a nice day!
For the record, I didn't swear on the phone, just in my head. And nobody was ever rude to me, the customer service people were all awesome. I'm just bitter and in Canada nobody really calls me mam.
So I have this beautiful phone that I paid a lot of money for, and I can't use it. The worst part is I think I knew that it wasn't yet unlockable when I bought it . I just couldn't resist the lure of a sexy gadget with an android os.
So should I sell it? Throw it out the window in frustration? Stroke it furiously with a crazed gleam in my eyes and wait forever for an unlock code? Why can't I control my buying impulses???!!!