My Replacement Evo is a Refurb....

[Steeler]

Does it really matter? They re-used my SD card & battery, & it does look new,

but I'm not really a fan of anything "refurbished"....

 

[flyjbaker]

If it works well and corrected the problem AND looks new....who cares!

 

[backdown]

If it works well who cares?

 

[Tre Lawrence]

Personally, I wouldn't care. It used to bother me, but I also found out that sometimes, refurb units work better than new-run devices. The refurbs are tested and such, and wrinkles are removed -- at least in theory.

I say it doesn't matter if it works right.

 

[gmanvbva]

Hard to tell at this point. Sometimes refurbs can be better/as good as a new device...
And sometimes they can be headaches.

I had many issues with refurb'd Palm Pre's but I have not experienced anything like that with other refurbished phoones.

 

[hook3m]

Does it really matter? They re-used my SD card & battery, & it does look new,

but I'm not really a fan of anything "refurbished"....

What hardware version did you get as a referb? I wouldn't care about getting a referb unless it was an older hardware version then the one replaced.

You can check by going to Settings, About Phone, Hardware Version.

 

[FunDroid]

##786# scroll down to reconditioned status If it says <not available> its new and not a refurb. By law if its a refurb it must be branded as one along with the date the refurb took place.

 

[Steeler]

My hardware version is 003. It says reconditioned on 7/27/10. Not a big deal I guess, as long as it works..... My speakerphone was bad on my original, that's why they got me this one.

 

[higgins14]

thanks guys, i just got my repalcement phone today... i figured it was a re-furb, but it is not. not that it really makes a difference. i just hope it works well, without screen separation and a quirky speakerphone.

 

[sagedil]

My hardware version is 003. It says reconditioned on 7/27/10. Not a big deal I guess, as long as it works..... My speakerphone was bad on my original, that's why they got me this one.

Thank you. I too have speaker issues and wondered if Sprint could fix or I would need a replacement.

And as for me, have never cared if phone is a refurbished.

 

[calvinrw]

Received my replacement on 10 Aug. Hardware version 003 and not a refurb.

 

[FrostyD]

Without any serious flaws or scratches, refurbished is perfectly fine.

 

[Putty]

If it works well and corrected the problem AND looks new....who cares!

This

 

[Traceamount]

Ive been buying refurb stuff online for 10 years or more now, I "personally" have never had a problem with anything refurbished. Granted Ive been buying from most the same companies and pay attention to some places that have "refurb grades" for quality.

 

[Super Noob]

Does it really matter? They re-used my SD card & battery, & it does look new,

but I'm not really a fan of anything "refurbished"....

Did you get it replaced with the Sprint or Best Buy insurance? I ask because I had heard Best Buy's black tie insurance would replace the phone with a new one (not refurbed) if they can't fix it.

 

[KAuss]

##786# scroll down to reconditioned status If it says <not available> its new and not a refurb. By law if its a refurb it must be branded as one along with the date the refurb took place.

Thanks for the info didn't know we can check for refurb status.

 

[Steeler]

Did you get it replaced with the Sprint or Best Buy insurance? I ask because I had heard Best Buy's black tie insurance would replace the phone with a new one (not refurbed) if they can't fix it.

I didn't have any insurance. They replaced under factory warranty.

 

[manny84]

I'm still waiting for my replacement. Ausrion said that it would take 7-10 days to receive my replacement because of high demand. I wonder if it will be a refurb or new.

 

[tech1greek]

Hard to tell at this point. Sometimes refurbs can be better/as good as a new device...
And sometimes they can be headaches.

I had many issues with refurb'd Palm Pre's but I have not experienced anything like that with other refurbished phoones.

I went through 4 refurb Palm Pre's until they just switched me to an HTC Hero.

I am very skeptical about refurb phones, but it may vary by the model.

 

[jamesdean]

##786# scroll down to reconditioned status If it says <not available> its new and not a refurb. By law if its a refurb it must be branded as one along with the date the refurb took place.

Interesting information, wonder what the reset password is.

 

[BenChase7]

there is nothing wrong with a referb

 

[sitlet]

there is nothing wrong with a referb

Except for the fact that somebody returned the phone for some reason, and phone manufacturers rarely actually "fix" the problem. They usually just re-flash the software, and clean up the outside to make it look new.

 

[KAuss]

Ive been buying refurb stuff online for 10 years or more now, I "personally" have never had a problem with anything refurbished. Granted Ive been buying from most the same companies and pay attention to some places that have "refurb grades" for quality.

There is a difference between buying refurb at refurb pricing and paying full price for refurb items. There is very little risk in buying "factory refurb" but I wouldn't buy 3rd party refurb. There is a lot of reasons why an item can be named refurbed and some of them are pure win. However one should never have to pay full price for them.

 

[cbanks]

Does it really matter? They re-used my SD card & battery, & it does look new,

but I'm not really a fan of anything "refurbished"....

My current phone, an HTC Touch Diamond, is a refurb. It was good as new when I got it. No regrets.

 

[emoore911]

My own opinion on a refurbished phone is pretty simple. I had numerous issues with my BB Tour when I bought it. I was not eligible for any upgrade so I paid full price, two and a half months later the phone died. I had insurance and Sprint was willing to replace it with a refurb, I called numerous times because I didn't want a refurb and my argument to Sprint was less than three months ago I wasn't offered the refurbished price, I had to pay full price for a NEW phone. The phone died because of a technical issue, no fault of my own. After three calls, Sprint relented and sent me a brand new phone, and reset my upgrade so I was eligible for an upgrade when the EVO was released.
So...if you don't want a refurb, call and explain your issue. Sprint WILL work with you.