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Help Facebook. What's the secret to login?

bigbadwulff

Android Expert
Jun 15, 2010
2,442
200
Cannot log into Facebook at all. Yes, I have the correct e-mail and password.
What's the secret to login from an android phone?
I can't even get to 'visit our Help Center'.
WTF??
Tried thru the browser and then the Facebook app. Actually you get to the same login page.
 
OK. Will try that.
So, why do you have to do that? That is quite weird.

Tried it. Get that same login page.

Every time I login it comes back to the login page....?????

Now, when I type that little window that pops up to give you word and letter choices overlaps the keyboard???? WTF!!!??

Gonna try a battery pull................
 
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It comes back to login page every time, whether I hit 'go' or 'login', are on 3G or WiFi



I can get in via computer with no problems.

Went to "full site" and tried again:

Now I get a message saying cookies are not enabled. How do I do that...or do I want to? Have had no problems with any other website. Been on many thru the phone.

Went to settings thru browser and checked "accept cookies" and it still does that. I even cleared out the cookies and tried again and the same thing.

Tried one more time and got in................SOMEHOW! I guess you have to enable cookies.
 
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I can get in via computer with no problems.

When you try to log in on the phone does it say anything about a bad username or password? What does it do after you have pressed the login button?

Make sure you have logged out of Facebook on your PC.

Clear your phone browsers cache by doing the following...

1. Open "Internet" or whatever the browser is called on the Droid X.
2. Press the physical "Menu" key on your phone and go down to "More" and then "Settings".
3. Go down to "Clear cache" and press it. Say OK to the confirmation.
4. Return to the browsers main screen.

Try logging in again on the phone by going to the address I gave in the post above. If you still cannot get in it is likely one of two things. Either...

a) There is something up with your keyboard and it is sending the wrong characters.
b) Something or some setting is blocking the Facebook cookie.

You can also try with the official Facebook app by first making sure all it's data is deleted before you login. To do this go into Settings, then "Applications" and from there "Manage applications". Find Facebook in the list of installed apps and select it. There will be an option to "Clear data". Clear it and come out of the settings and then re-attempt to log in via the Facebook app.
 
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Clearing cookies and then enabling cookies got me in............makes no sense???

It's dumb. I can log on through the app without issues, but I prefer the touch.facebook.com version. Lately, I've had the same issues as you with logging in. Now the only way I can log in (aside from the app) is through the full site on the web. The mobile version of Facebook doesn't even let me log on.
 
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It's dumb. I can log on through the app without issues, but I prefer the touch.facebook.com version. Lately, I've had the same issues as you with logging in. Now the only way I can log in (aside from the app) is through the full site on the web. The mobile version of Facebook doesn't even let me log on.

Follow the instructions in the post above for clearing your cache and cookies and you will be able to log in. If you can't log in it's because your browser either cannot set or overwrite the Facebook cookie. Check your cookie settings on the phones browser.
 
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