Help Hairline crack at power button.

[Brian360]

Got one on my phone, anyone else? It's between the left side of the power button and the screen if you are looking at the screen.

 

[jxr94]

There is quite a large topic about this at xda

 

[Brian360]

There is quite a large topic about this at xda

Seems pretty notorious. I'm pretty sure we're stuck anyways.

 

[ThatNewAndroidGuy]

Any pics? Where's the crack supposed to be, on the button, on the bezel around the button? I don't see any cracks on mine.

 

[jxr94]

Any pics? Where's the crack supposed to be, on the button, on the bezel around the button? I don't see any cracks on mine.

Here is the link over to xda, they have a picture where it shows the crack on the (outter shell?) where the button sits. Also, people have reported that it happens on the volume button too.

Power Button CRACK? Check your phone. - xda-developers

 

[ThatNewAndroidGuy]

Here is the link over to xda, they have a picture where it shows the crack on the (outter shell?) where the button sits. Also, people have reported that it happens on the volume button too.

Power Button CRACK? Check your phone. - xda-developers

Oh dam, thanks. No cracks yet here, neither power button nor volume. You guys must be pressing them pretty hard lol.

 

[TT_Vert]

Mine has it and it's been in a case its entire life..

 

[WordIsBorn]

I have that crack. I will be exchanging my EVO for other issues anyways, but I am surprised to hear that this is so common. I thought it was just me.

 

[RichboyJhae]

I got the crack too. And wow I thought it was just me lol.

 

[Caloy]

I don't have a hairline crack on my power and volume buttons, but I do have a scuff mark just below the power button from my platinum case. That's the only blemish I notice so far.

 

[Thefoodman52]

I don't have that, but my screen's lifted really really bad.

 

[Rhinosruin]

I just noticed I have one near my volume button

 

[RestivoBC]

Just noticed a crack on mine... how lame!

 

[neoshi]

Have crack. Sell by the ounce

But yep, got crack.

Left side of the power button. 003

 

[paintmoonsred]

I don't have the power button crack, but on my first evo there was a crack under the volume rocker. I think it may just be because these are vulnerable spots, there's a cutout in the plastic, therefore a thinner area, therefore cracks may happen. No excuse, but I'm not totally shocked.

 

[XOS THW]

Yup i have one by the power button as well.

 

[The King's Eighth]

Same here. Right below the power button...

 

[novox77]

I have a half-crack at the right-side of the power button.

I know this crack will bug a lot of ppl, but for those of you who have the crack, does it impede your use of the power/volume buttons at all? Mine doesn't appear to affect anything, so I'll prolly just deal with it.

 

[FunDroid]

This is fairly common. Its a stress crack im not sure if its from dropping it or maybe there is some attachment point behind that area that causes the casing to give way after time.

 

[overclock]

I had cracks on mine by the power button and the down volume button. I got a refurb replacement HW version 2 that was rebuilt on 8/12/10. It came with frozen yogurt already installed. It actually runs much faster than my hard reset OTA updated phone did. Now just waiting for root!

 

[buMitch333]

Been looking for this thread for awhile, knew it existed... have the crack at the power button and light leakage but I know I'll probably never get a replacement sadly

 

[privraac]

Mine has one by the volume button, but it doesn't seem enough of an issue for me to try for a new one.

 

[ChaseQ]

So is Sprint replacing these under warranty? I have the power button crack.

 

[Evil Us]

I had the hairline crack between the power button and battery cover. I brought it to a sprint store. The tech brought it back, opened the battery cover, opened the back of the phone. Small piece of plastic fell out. They gave the phone back to me with a number to file an insurance claim (TEP). I tried to turn my phone on and it would not turn on. (It worked before I brought the phone in). I went back into the store and they went back to the tech again. A few minutes later they came out and said the power button had become dislodged and I needed a new phone.

I called the TEP (Total Equipment Protection) number. After arguing for about 5 minutes that it was a Sprint employee that rendered my phone unusable, they agreed to pay one half of the $100 deductible. I flat out said NO and again re-iterated that a Sprint employee rendered the phone unusable. She then agreed that Sprint would reimburse the entire $100 to me.

What I would like to know is, is there a comparable Sprint phone to the EVO? I might further ask for the alternative phone.

BTW, my phone was only about 9 months old and never dropped.

 

[novox77]

Or maybe have them give you a credit for the Evo 3D, which should be out soon.

I actually thought about resurrecting this thread since last month, I developed another crack along my VOL-DOWN button. This one is much more obvious than the little crack along my power button.

Sprint says that when I trade in my Evo, they inspect for screen scratches and bezel cracks. Damn. Funny thing is, the Sprint rep I was talking to pulled out his Epic and showed me a similar crack. So it's pretty common.