Voicemails sound terrible! Anyone else?

[Guitarified]

Has anyone else noticed that the voicemails on this phone sound TERRIBLE?!? I just got the phone last night...it pulled in some already existing voicemails and I've gotten two or three new ones since, and they all sound worse than anything I've ever heard on a cell phone.

Do I just have a lemon or does anyone else have this issue?


Jake Larson
GUITARIFIED PRODUCTIONS

 

[tagta3]

Well most of the time it sounds good but I've noticed there were times where the voice sounded very thin and static-like distortion, is that what you mean?

 

[Guitarified]

That's a good description...thin, static-type distortion, and a complete lack of low and mid-range frequencies. Almost high-pitched. Every single message. It almost sounds like listening to an old FM radio that barely comes in and has no bass whatsoever. Unlike my Instinct, on which messages sounded fantastic every time.

Any ideas?

 

[MrMattux]

When on speakerphone, they're great. Otherwise they are terrible.

 

[Irishfan]

Really bad no matter what I do, sometimes the message is so low I can't make it out.

 

[tagta3]

Have you tried checking your voicemail at a different location? Maybe it is the tower you are connected to. If that doesn't help, just exchange it, it seems to be the "cool" thing to do, I'm exchanging mine tonight again....

 

[romeosidvicious]

I haven't had any issues with my voicemail yet. Although none of my old voicemails transferred over for some reason. The ones I have received sound fine.

 

[gclaus]

I haven't had any issues with my voicemail yet. Although none of my old voicemails transferred over for some reason. The ones I have received sound fine.

I haven't had any problems with audio quality, but my VM notifications as well as Visual Voicemail seem to be hit and miss.

 

[Grinder16]

Stupid question - but have you completed the upgrade? There is already one there. Did mine last night and it seemed to help

 

[Edaze55]

Stupid question - but have you completed the upgrade? There is already one there. Did mine last night and it seemed to help

What upgrade?

 

[Grinder16]

Mine had an upgrade ready
Open voicemail app > menu > settings > check for upgrade

 

[Edaze55]

Mine had an upgrade ready
Open voicemail app > menu > settings > check for upgrade

Ahhh yea, I completely forgot about that one. Last week seems so long ago.

 

[mr.menendez]

Mine had an upgrade ready
Open voicemail app > menu > settings > check for upgrade

Hey thanks! got the new update! now...to have someone call me and leave a vmail..hmmm

 

[marctronixx]

im running VN.5.0.0.32. confirm? i did do the update also. i have not had any calls/voicemails but the setup ladys voice sounded a little tiny...

 

[romeosidvicious]

im running VN.5.0.0.32. confirm? i did do the update also. i have not had any calls/voicemails but the setup ladys voice sounded a little tiny...

I concede the voicemails are little tinny but it's nothing I didn't expect considering the interface. It's not the same as listening to your VM over a phone call and I suspect they encode them with low bitrate and in mono in order to provide the stream in a consistently good manner. This would, of course, make them tinny. I don't have a volume or static problem and most people wouldn't ever think to notice the tinny sound until it was mentioned. Being a codec nerd I now have to go see if there is documentation on this anywhere...

 

[Tills]

Is anyone else still having this problem 6 weeks later? My voicemails are horrible in quality. Right now my VM version is 5.0.0.36 and when I try to upgrade I get "General Failure. Please try again at a later time" right away.

 

[Archon810]

I find the voicemail quality really bad too. There was some earlier discussion on this subject here too: http://androidforums.com/sprint-htc-hero/11563-visual-voicemail-notification.html

 

[pdragon]

Is anyone else still having this problem 6 weeks later? My voicemails are horrible in quality. Right now my VM version is 5.0.0.36 and when I try to upgrade I get "General Failure. Please try again at a later time" right away.

Are you sure the version is .36? I have VN.5.0.0.32 and when I check for an upgrade it says none is available.

See this thread
http://androidforums.com/sprint-htc...ues-official-fixes-updated-nov-24-2009-a.html
and look at the last issue. You need to allow installations from unknown sources to update this app.

 

[zombdroid]

I just listened to a saved one and it does sound "tinny". I don't really care though...

 

[dhinez]

Mines sounds like crap too, but I learned to live with it until it's fixed or a workaround is found.

 

[Tills]

Are you sure the version is .36? I have VN.5.0.0.32 and when I check for an upgrade it says none is available.

See this thread
http://androidforums.com/sprint-htc...ues-official-fixes-updated-nov-24-2009-a.html
and look at the last issue. You need to allow installations from unknown sources to update this app.

I can confirm that I have the .36 version. I am getting my version from voicemail > settings > Last Line

I also figured out that general failure issue. I had to shutoff wi-fi in order to check for an upgrade.

 

[eyebeam]

Put me in the .32, no update available camp. WiFi not on. I am allowing 3rd party apps. What gives? And, yes it does sound kinda cr@ppy.

 

[Saltwater Hero]

Yeah it sounds funky

 

[cooolone2]

Looking for 7.1 stereo surround sound on your VM?
Lolz

I think the sound always was terrible. Nothing new...

 

[erjent]

Put me in the .32, no update available camp. WiFi not on. I am allowing 3rd party apps. What gives? And, yes it does sound kinda cr@ppy.

same as me. best quality for VV is on speakerphone.