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Lousy down/up load speed on 3G

johnwoo

Lurker
Apr 8, 2010
8
2
This morning, I was at Sprint store to test out Epic 4G before I commit 2 year contract to it. While playing with it, I realized that compare to the EVO 4G right next to it, the Epic has a much slower upload as well as download speed on 3G network. With Epic, I only got 200k bit/s down and about 100+k bit/s upload speed. While on EVO, I could get 1+ Meg bit/s download and 700+k bit/s upload. This result was consistent for all epic units that I played with. Another problem for this problem filled device. This is a shame for such a nice device.
 
I'm thinking its a phone issue now. On a tower I tested yesterday morning with a htc hero, I got 2.1 Mbps/900kbps. This morning on epic I couldn't get more than 1.1Mbps on it and my upload can't get above 150kbps on the phone plus tethered. I tried 5 different towers this morning and never got above 160kbps on the speed test on 3G.

If you notice, the speed tests seem to lag while on 3g but rocket on 4g and wifi. I'm almost tempted to ask Sprint if this thing even has a Rev.A chipset in it.


Edit:


  • EVDO Rev A: 600Kbps - 1,400Kbps Down (with bursts to 3.1Mbps); 500Kbps-800Kbps Up (with bursts to 1.8Mbps)
  • EVDO Rev 0: 400 - 1000Kbps Down (with bursts to 2.0 Mbps); 50 - 100Kbps Up (with bursts to 144Kbps)
  • 1xRTT (Sprint & Verizon 2G, AKA "NationalAccess"): 50Kbps - 100Kbps with bursts up to 144kbps Down/Up
 
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just tested a moment ago.

3G - Will have to try this again under better reception.
snap20100903_101538.png


Wifi
snap20100903_101618.png


4G test from two days ago
snap20100901_203658.png
 
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My Evo is always 2x faster in upload than my Evo. Download speed is about the same. Signal bar Epic is always 1 bar lower. Wifi, Epic is also 1 bar lower. Loading Phandroid.com Epic is 5 seconds behind almost all the time. This is not big issue for me but just wanted to post my findings.

Same here. Since Radio Shack refuses to let me exchange my Evo for the Epic, I went to Best Buy and bought the Epic. I got a chance to test them out.

The Evo was just faster in download and upload on 3G and wi-fi. I don't kbnow if it's the hardware or maybe froyo had something to do with it. The signal strength was a bit stronger on the Evo.

I loved my Evo, but the Epic was just better overall. The 3G does bother me a bit but not enough to stop me from taking the Evo back and canceling that line. I hope this gets fixed with froyo, and is not a hardware issue.
 
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Funny, I thought this was the thread that I had started. This is definitely a real issue. Even though I have already returned my Epic yesterday, I decided to call Sprint's technical support folks to see if this issue had been reported since I really like the phone minus the GPS issues. From my call, I had learned that they are unaware of the issue, so I made them aware of it. I would encourage you all to do the same so we can light a fire under them to get this addressed. I don't believe this to be a network issue as I had two Evo's and three Epic's running the same speedtest all around the same time and multiple times. For each run, the Epic's were around 100-200 Kbps slower for downloads and roughly 400-600 Kbps slower for uploads. The Epics were constantly under 200 Kbps for uploads. With my own Epic, I drove around running speedtest randomly. I noticed download speeds to fluctuate normally based on location, but uploads were all consistently under 200 Kbps.
 
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Same here. Since Radio Shack refuses to let me exchange my Evo for the Epic, I went to Best Buy and bought the Epic. I got a chance to test them out.

The Evo was just faster in download and upload on 3G and wi-fi. I don't kbnow if it's the hardware or maybe froyo had something to do with it. The signal strength was a bit stronger on the Evo.

I loved my Evo, but the Epic was just better overall. The 3G does bother me a bit but not enough to stop me from taking the Evo back and canceling that line. I hope this gets fixed with froyo, and is not a hardware issue.

I hope it's a carrier configuration oversight as the hardware should be more than capable. I had tested a pre-Froyo Evo at my home before and the Epic is definitely slower with upload speeds that seem to be capped at 200 Kbps.
 
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Screw U/L, D/L speeds.. My wife has an Evo and I, the Epic.. Her reception, cell and 3g is much higher than mine. Im dropping calls left and right and missing texts..

Funny you mentioned that. When I'm on the road talking to my gf on my Epic, she said I cut in and out plus she cant hear me well (phone on my lap in speakermode). Switch to my Evo and now its way louder (still on my lap) and no sound break up.

I also noticed on my Epic I would sometimes get "Network Issue" popping up on the screen on idle.
 
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Funny you mentioned that. When I'm on the road talking to my gf on my Epic, she said I cut in and out plus she cant hear me well (phone on my lap in speakermode). Switch to my Evo and now its way louder (still on my lap) and no sound break up.

I also noticed on my Epic I would sometimes get "Network Issue" popping up on the screen on idle.

Ah I went round and round with the network issues.. All my Sprint apps said I had to be a "Sprint customer".. Didnt have a problem with my wifes phone. All reception issues.
 
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I'll add a post to here if we're moving to this thread. I also have the same issue. Husband has Evo, I have Epic. I can't make long calls on it because people say I'm breaking up and they can't understand me, or I them. Husband's Evo, no problem. I'm constantly at 0 to 1 bar while he's normally at 3 or 4.

Sprints says we have a tower down here affecting my zip code. This tower has been down a month. Even still, I pull a sad 9.9 kB/s to 30 (on a good day) while he pulls 50 to 80 kB/s. There shouldn't be THAT big of a gap between these phones.
 
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It all depends on the time of day and the location for me.

At 12:52am on 9/3 I got my best 3g results: 1725kbps download, 147kbps upload

At 2:12am on 9/3 I got my worst 3g results: 229kbps download, 145kbps upload.

All the rest of my results throughout today are between those.

LOL at this point, I'd kill for your worse. That is a huge gap though.
 
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I just got off the phone with the Sprint Tech and was given directions on how to fix the issue. If you call Sprint, they should provide you with the same instructions. He had me enter ##3282# and then some password and "Restore."

My phone restarted and then re-activated itself. Note: I didn't lose any of my customization/data. Once it did that it Updated the Profile and my download speeds (via Speedtest.net app) are 5x better now.
 
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