Hi all
I have had issues from day one with a poor signal and have posted about it in previous posts.
I was called back from 3 customer services last night and after a lengthy chat about where it was happening etc, he recommended rolling back my software to 1.22.771.1. I am on the latest 2.10.45.2. I told him that I did not want to do this. I am going to Leeds at the weekend and told him I would check the signal strength during the journey and in leeds as it could be a local issue.
My phone is unbranded from CPW so cant understand why he mentioned maybe sending me a different phone or money off my tariff if the issue could not be resolved? This is not an option as I chose phone over network. I didnt go with 3 for any other reason.
I guess I am asking for advice rather than just ranting
I have had issues from day one with a poor signal and have posted about it in previous posts.
I was called back from 3 customer services last night and after a lengthy chat about where it was happening etc, he recommended rolling back my software to 1.22.771.1. I am on the latest 2.10.45.2. I told him that I did not want to do this. I am going to Leeds at the weekend and told him I would check the signal strength during the journey and in leeds as it could be a local issue.
My phone is unbranded from CPW so cant understand why he mentioned maybe sending me a different phone or money off my tariff if the issue could not be resolved? This is not an option as I chose phone over network. I didnt go with 3 for any other reason.
I guess I am asking for advice rather than just ranting