Help Why isn't my Epic updating? (Newbie)

[HanMan5000]

Hello everyone.

I recently got my lovely epic replaced because of some problems. So far this device is fine, except for updating..

Under the "About Phone", I scroll to "Baseband Version" and the after the last . it says DI07. This isn't the latest, is it? I go to "System Updates" and I tried "Update Firmware", it just says "No software update is available at this time. Your current software is up to date." . "Update Profile" doesn't do anything, and "Update Android" says I'm already on the latest.

Also, on my old Epic I noticed I had the updated market (Separate tab for comments). On this Epic I don't see that, its the old market.

Whats going on?

Thanks in advance.

 

[Android XTC]

Hello everyone.

I recently got my lovely epic replaced because of some problems. So far this device is fine, except for updating..

Under the "About Phone", I scroll to "Baseband Version" and the after the last . it says DI07. This isn't the latest, is it? I go to "System Updates" and I tried "Update Firmware", it just says "No software update is available at this time. Your current software is up to date." . "Update Profile" doesn't do anything, and "Update Android" says I'm already on the latest.

Also, on my old Epic I noticed I had the updated market (Separate tab for comments). On this Epic I don't see that, its the old market. Also make sure they activated the $10 4G surcharge on your account if its not activated it can keep the phone from updating also.

Whats going on?

Thanks in advance.

Take it to Sprint. Mine did this also and they ended up having to replace it. You can also call Sprint C/S and have them try to send it to your phone.

 

[HanMan5000]

Take it to Sprint. Mine did this also and they ended up having to replace it. You can also call Sprint C/S and have them try to send it to your phone.

Thank you for your reply.

I just came back from sprint and they told me since my 30 days is not over yet to take it back to Radioshack and get it replaced.

Kinda didn't wanna do this, but the bright side is the screen was very wobbly, another potential problem.