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Uk - voda - delivery

Got another email after complaining to Voda..


Good Morning Fatjames,

I do sincerely apologise for the service you received in regards to this situation.

Your order is currently being processed and will be dispatched from our warehouse shortly.The delivery time will be within two working days.

If you do still wish to cancel the order please get back to us once you have received it and we will arrange to have it returned.

Please accept our sincere apologies for the inconvenience.


Kind regards,


It's funny, you can see from the font that "If you do still wish to cancel.." is part of their standard reply.. That says it all really.

FJ
 
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Well not sure if anyone else has had this reply but finally cancelled my early upgrade to a Desire HD ( couldn't get the phone before I could upgrade for free - and via Carphonewarehouse as would be in last 70 days) - was advised this morning by the returns department that HTC have put phones back into testing.

As a result HTC have delayed supplying any more units - although had another 3 different excuses from voda so far...:mad:
 
Upvote 0
Well not sure if anyone else has had this reply but finally cancelled my early upgrade to a Desire HD ( couldn't get the phone before I could upgrade for free - and via Carphonewarehouse as would be in last 70 days) - was advised this morning by the returns department that HTC have put phones back into testing.

As a result HTC have delayed supplying any more units - although had another 3 different excuses from voda so far...:mad:

Was there a reason given as to why HTC have put the phones back into testing? That's certainly interesting news!
 
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