I have had my Eris for a few weeks and have come across one really annoying problem...evertime I reboot the phone several of my third party apps rename themselves and the icon mutates into something else. The only way to fix is to uninstall/reinstall, but as soon as I reboot it does it all over again. The apps I have problems with:
Google Sky Map
Where
Layar
My Coupons
TasKiller
I have searched the forums and apparently Hero users have had the same issues, which were apparently fixed after a recent HTC update. I called HTC and they're trying to blame it on the apps, but as best I can tell it's related to some kind of corruption of certain directories. I don't understand all the technical jargon I read on the Hero problem but it seems this is an HTC issue. HTC basically told me have Verizon factory reset the phone, and if that doesn't work then call back. Apparently I am the VERY FIRST person to contact them on this issue, per the tech support guy. Anybody else having problems? If so, any easy fix?
*If you are having problems, please call HTC so they know this is a not a isolated thing! The number is 866-449-8358.
Google Sky Map
Where
Layar
My Coupons
TasKiller
I have searched the forums and apparently Hero users have had the same issues, which were apparently fixed after a recent HTC update. I called HTC and they're trying to blame it on the apps, but as best I can tell it's related to some kind of corruption of certain directories. I don't understand all the technical jargon I read on the Hero problem but it seems this is an HTC issue. HTC basically told me have Verizon factory reset the phone, and if that doesn't work then call back. Apparently I am the VERY FIRST person to contact them on this issue, per the tech support guy. Anybody else having problems? If so, any easy fix?
*If you are having problems, please call HTC so they know this is a not a isolated thing! The number is 866-449-8358.