Hellooo
I'ved just orderd DHD from handtec.co.uk, i didnt make an account though, but orderd anyway, i then recieved an email stating that my order has been processed succesfully. However, no where at all can i see the word "pre-ordered". I didnt make an account untill after i ordered the phone and now i have my order isnt under History.
Now i enter my 7 digit order reference that was e mailed to me into the city link website that i was linked to on the handtec website, and it comes up with some completed order in newcastle (I'm not in Newcastle)
I'd like some details or reassurance that this is normal for orders through handtec as i am new to the site...and that my pre order will be processed smoothly.
PS since i orderd without an account, there seems to be no physical way to cancel the order...maybe ringing up in the morning will be a better idea.
Thankyou in advance for any assistance
I'ved just orderd DHD from handtec.co.uk, i didnt make an account though, but orderd anyway, i then recieved an email stating that my order has been processed succesfully. However, no where at all can i see the word "pre-ordered". I didnt make an account untill after i ordered the phone and now i have my order isnt under History.
Now i enter my 7 digit order reference that was e mailed to me into the city link website that i was linked to on the handtec website, and it comes up with some completed order in newcastle (I'm not in Newcastle)
I'd like some details or reassurance that this is normal for orders through handtec as i am new to the site...and that my pre order will be processed smoothly.
PS since i orderd without an account, there seems to be no physical way to cancel the order...maybe ringing up in the morning will be a better idea.
Thankyou in advance for any assistance