Ok, I have been a Verizon customer for over 6 years and in 2008 I got a letter giving me a 20% access discount. When I go my incredible this past April they gave me 20% discount for data. All this, shown in original letter sent to my attention, for being a loyal customer and renewing the contract back in 2008.
Yesterday my company got a deal with Verizon for 17% discount. My 20% discount was never because any company I was working for, just for being a good customer as the letter says. So I went on line and register my phone using the discount with my new company, in the process it says that it was going to check is any discount was available for my phone number and bam, now is showing both discounts in my plan and Verizon says that the 17% will over write the 20% and they can not do anything. That the first one I got was when I worked for a medical company. What??? I have never worked for a medical company. I am really pissed! I got my original discount with not company, just Verizon.
Anyone knows the corporate phone number for Verizon Wireless?
Tia.
Yesterday my company got a deal with Verizon for 17% discount. My 20% discount was never because any company I was working for, just for being a good customer as the letter says. So I went on line and register my phone using the discount with my new company, in the process it says that it was going to check is any discount was available for my phone number and bam, now is showing both discounts in my plan and Verizon says that the 17% will over write the 20% and they can not do anything. That the first one I got was when I worked for a medical company. What??? I have never worked for a medical company. I am really pissed! I got my original discount with not company, just Verizon.
Anyone knows the corporate phone number for Verizon Wireless?
Tia.