I had a conversation with Sprint regarding 4G in Phoenix today... here it is:
12:06:54 PM :
Connected to sprint.ehosts.net
12:06:55 PM :
Session ID: 1248xxx
12:06:55 PM :
bc: Initial Question/Comment: 4G coverage
12:07:05 PM :
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12:07:05 PM :
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12:07:25 PM :
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12:07:40 PM :
Dominick has joined this session!
12:07:40 PM :
Connected with Dominick. Your Reference Number for this chat session is 1248xxx.
12:07:41 PM :
Thank you for contacting Sprint. My name is Dominick.
12:07:57 PM :
bc: Hi Dominick
12:08:02 PM :
bc: I have a question about 4G coverage
12:08:57 PM :
bc: I have had the EVO since it came out in July and have been paying the additional 10$ per month. I was wondering if you have a date as to when I will be able to use 4G in my home town of Phoneix
12:09:02 PM :
bc: Phoenix*
12:10:16 PM :
Dominick: Yes, by December 2010 the 4G service will be available in your area.
12:10:51 PM :
bc: 4G will be in Phoenix in December?
12:11:01 PM :
Dominick: Yes.
12:12:00 PM :
bc: Thats great news! Thanks Dominick.
12:12:11 PM :
Dominick: My goal is to ensure the issues that prompted you to chat today are fully resolved. Did I address the reason for your chat today?
12:12:23 PM :
bc: absolutley. thank you
12:12:31 PM :
Dominick: A short survey follows this chat. I appreciate you taking the time to provide feedback because survey results help Sprint measure my performance.
At Sprint, we know you have a choice in wireless providers and sincerely thank you for choosing us.
Please click Exit and complete Survey.
12:12:48 PM :
Dominick: Have a nice day.
12:12:48 PM :
bc: Will do. havea nice day!