Ok so I FINALLY called on this deal. I called *611 and when the menu came up I just said, 'cancel service'. So I got transferred and when the girl picked up the line she asked why I was calling and I said to enquire about the $9.99 unlimited data plan. Then she responded, "you mean the $29.99 data plan"? I said, "no, $9.99". So she humms a little like she's looking through a list (which I doubt very much), and then responds, "I'm sorry but I don't see anything like that listed".
So I says back to her, "well a friend of mine and I were planning on canceling our Verizon service to go with the Sprint $69.99 everything plan"........... and bam, it was like giving the secret handshake, she was as helpful as anyone possibly could be after that.
She asked, "do you know who they called"? And I said, "yeah, they were transferred to the 'Loyalty and Retention' deptartment or something like that... they said the $9.99 data plan was some sort of promotion". Then she asked to place me on hold for a quick second while she looked up that information.
When she came back she said she found what I was looking for, but instead of being a $9.99 data plan, it was still a $29.99 data plan, but the promotion would credit $20 dollars back, per plan (I have 3), so it works out to be $9.99 (so why not just call it a $9.99 data plan? I'll tell you why, so when people call in to ask about the $9.99 data plan, they can act like you're crazy!).
Indeed I did have to upgrade to the 1400 minutes, up from my 700 plan. But you see I get a 19% discount from my employer, so the difference between the 2 for me was $14 bucks... subtracted from my $60 credit means I get to enjoy a $46 dollar savings per month from here on out!
After I was done with her she transferred me to a fellow who would 'give me the details'. He immediately said, "ok so you 're switching from the Sprint $69 dollar everything plan correct"? This tells me you're probably better off throwing 'Sprint' into the conversation early on in your call, as it seems to draw the red flag. I said yes and then he specified that I would enjoy this promotion for as long as I...
A) keep the 1400 minute plan. And
B) keep unlimited data and text messaging on those plans.
There was no mention of a 2 year experation of the plan, and my employee discount didn't matter at all. I still qualified. Then I asked him if extending my contract out a year would effect my upgrade coming up in April of this year? He assured me it would not effect my 'new every two' upgrade. That struck me as a bit odd as i was under the impression that they had done away with the 'new every two' thing? Perhaps they just don't sign up new customers on that anymore? I don't know.
Ok so then I asked him the million dollar question.... I said, "my upgrade date will be near the launch of the Droid Bionic, will this unlimited data extend to a 4g device? Or will that be something different"? He said, "well first of all we don't have a release date yet for the Bionic. Secondly, Verizon has not outlined how 4g plans will or will not differ from 3g plans, so that's not something we can answer at this time".
Well ya can't win em all, but that's pretty damn close! I guess ex-wives aren't all bad after all! For anyone still on the fence, i say call tomorrow and say exactly what I said, mention switching over to Sprint's $69.99 everything plan, mention the 'Loyalty and Retention' department, and mention that it's a promo, not a plan. If at first you don't succeed, try again.
It's worth it! Even if you only have one plan, if you're currently on the 700 minute plan the 1400 minute plan is $20 dollars more (unless you have an employee discount), but then they credit you back $20 for the data. So you don't walk away empty handed, you get twice the minutes for the same price... I don't care if you usually only use 200 minutes a month (like me), it's still better. There could always be that one month when you need those extra minutes, you just never know. And besides that I would assume if you ever do add another line and you already have this promo on your account, it would probably pertain to it as well. I can't guarantee that, but I would think it would.
So I says back to her, "well a friend of mine and I were planning on canceling our Verizon service to go with the Sprint $69.99 everything plan"........... and bam, it was like giving the secret handshake, she was as helpful as anyone possibly could be after that.
She asked, "do you know who they called"? And I said, "yeah, they were transferred to the 'Loyalty and Retention' deptartment or something like that... they said the $9.99 data plan was some sort of promotion". Then she asked to place me on hold for a quick second while she looked up that information.
When she came back she said she found what I was looking for, but instead of being a $9.99 data plan, it was still a $29.99 data plan, but the promotion would credit $20 dollars back, per plan (I have 3), so it works out to be $9.99 (so why not just call it a $9.99 data plan? I'll tell you why, so when people call in to ask about the $9.99 data plan, they can act like you're crazy!).
Indeed I did have to upgrade to the 1400 minutes, up from my 700 plan. But you see I get a 19% discount from my employer, so the difference between the 2 for me was $14 bucks... subtracted from my $60 credit means I get to enjoy a $46 dollar savings per month from here on out!
After I was done with her she transferred me to a fellow who would 'give me the details'. He immediately said, "ok so you 're switching from the Sprint $69 dollar everything plan correct"? This tells me you're probably better off throwing 'Sprint' into the conversation early on in your call, as it seems to draw the red flag. I said yes and then he specified that I would enjoy this promotion for as long as I...
A) keep the 1400 minute plan. And
B) keep unlimited data and text messaging on those plans.
There was no mention of a 2 year experation of the plan, and my employee discount didn't matter at all. I still qualified. Then I asked him if extending my contract out a year would effect my upgrade coming up in April of this year? He assured me it would not effect my 'new every two' upgrade. That struck me as a bit odd as i was under the impression that they had done away with the 'new every two' thing? Perhaps they just don't sign up new customers on that anymore? I don't know.
Ok so then I asked him the million dollar question.... I said, "my upgrade date will be near the launch of the Droid Bionic, will this unlimited data extend to a 4g device? Or will that be something different"? He said, "well first of all we don't have a release date yet for the Bionic. Secondly, Verizon has not outlined how 4g plans will or will not differ from 3g plans, so that's not something we can answer at this time".
Well ya can't win em all, but that's pretty damn close! I guess ex-wives aren't all bad after all! For anyone still on the fence, i say call tomorrow and say exactly what I said, mention switching over to Sprint's $69.99 everything plan, mention the 'Loyalty and Retention' department, and mention that it's a promo, not a plan. If at first you don't succeed, try again.
It's worth it! Even if you only have one plan, if you're currently on the 700 minute plan the 1400 minute plan is $20 dollars more (unless you have an employee discount), but then they credit you back $20 for the data. So you don't walk away empty handed, you get twice the minutes for the same price... I don't care if you usually only use 200 minutes a month (like me), it's still better. There could always be that one month when you need those extra minutes, you just never know. And besides that I would assume if you ever do add another line and you already have this promo on your account, it would probably pertain to it as well. I can't guarantee that, but I would think it would.
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