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Help Not receiving calls

For a month or so now my phone has been really inconsistent with receiving calls and sometimes texts. I don't miss every call but it seems to be 50/50 right now. Is anyone else experiencing the same problem?

This ongoing issue is being dealt with by techs at the stores by doing a factory data reset.

Before doing that, it may be worth a try to go into the application manager and clear all cache and data in all sms and phone apps you have, then reboot.
 
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