I want to get the Inspire/family plan with AT&T

[Zonker1]

I currently have a captivate. Hate it. I want to get an Inspire very badly. Here's the thing. I am on a family plan with available lines. If I add a line for the Inspire, I am going to end up with data plans on the Inspire and my Captivate, which I would like to avoid. Any way around this?

 

[AndreaCristiano]

I currently have a captivate. Hate it. I want to get an Inspire very badly. Here's the thing. I am on a family plan with available lines. If I add a line for the Inspire, I am going to end up with data plans on the Inspire and my Captivate, which I would like to avoid. Any way around this?

Well if you can remove your captivate from the other line then you can just remove that data package

 

[Zonker1]

You make it sound simple. How do I remove the Captivate from the other line? I won't be using it anymore, except as a guinea pig for custom ROMs using wifi.

 

[Donatron]

I currently have a captivate. Hate it. I want to get an Inspire very badly. Here's the thing. I am on a family plan with available lines. If I add a line for the Inspire, I am going to end up with data plans on the Inspire and my Captivate, which I would like to avoid. Any way around this?

Marc explained how this works to me. But the short answer is no, you won't have to have 2 data plans. What you do after adding the new line is ask them to do a device change. They'll move the Inspire from your new line to your current line. After they move the phone, you ask them to remove the data plan from the new line.

If they're well trained, they should already know the steps involved when you tell them that you're adding a new line to get the discount, but want the phone for yourself. But if they're not well trained, those are the steps involved. Although, if they seem completely clueless, you can have AT&T customer service take care of this for you.

 

[AndreaCristiano]

You make it sound simple. How do I remove the Captivate from the other line? I won't be using it anymore, except as a guinea pig for custom ROMs using wifi.

Then tell them you wont be using that phone as long as that line has no activity they Cant make you pay

 

[Zonker1]

Thanks everyone. It's not that I don't believe you, I do, and I am going to it out on Sunday. It just seems too easy to me, since I got my Captivate discounted with a two year contract.

So I am a little skeptical, but more excited for the Inspire than anything. I wanted an EVO when they first came out. Now I can get a better version. Love the 4.3 inch screen with Sense 2!

 

[AndreaCristiano]

Thanks everyone. It's not that I don't believe you, I do, and I am going to it out on Sunday. It just seems too easy to me, since I got my Captivate discounted with a two year contract.

So I am a little skeptical, but more excited for the Inspire than anything. I wanted an EVO when they first came out. Now I can get a better version. Love the 4.3 inch screen with Sense 2!

Np donatrons answer is exactly how it goes

 

[MarcMaiden]

for a little more in depth answer, you click on the "at&t q&a" thread in my signature and one of the FAQ has your answer

 

[Zonker1]

for a little more in depth answer, you click on the "at&t q&a" thread in my signature and one of the FAQ has your answer

Every time I click on the link, I get a message saying the link is broken.

 

[MarcMaiden]

Every time I click on the link, I get a message saying the link is broken.

oops...here ya go

http://androidforums.com/t/273764-official-t-q-thread.html

 

[Zonker1]

Does it make a difference that I am adding one of the available lines to my family plan as opposed to upgrading a line that already has a phone plan?

 

[MarcMaiden]

nope, same theory applies

 

[Zonker1]

Thanks for your help.

Can't wait till Sunday!

 

[Aatos.1]

Marc explained how this works to me. But the short answer is no, you won't have to have 2 data plans. What you do after adding the new line is ask them to do a device change. They'll move the Inspire from your new line to your current line. After they move the phone, you ask them to remove the data plan from the new line.

If they're well trained, they should already know the steps involved when you tell them that you're adding a new line to get the discount, but want the phone for yourself. But if they're not well trained, those are the steps involved. Although, if they seem completely clueless, you can have AT&T customer service take care of this for you.

Excellent advice.

About the only thing I would ad, to make it easier for the Op is this.

When you call in, just deal with the new phone, and don't say anything about the other. That way it keeps them separate and makes the call simple, and much shorter.

Then as soon as you are done, call back, you will get another rep, explain that you want to take off the second (old Captivate) phone. It will go much faster this way.

Plus is you do get a clueless rep, the chance of confusion and a lot of extra time on the phone will be avoided.

Cheers....