Which is worse? Ordering and not getting it until later? Or my situation, I ordered it, got it in the mail, it would not charge. Had to RMA the damned thing, they sent out another one and when I got it, it would not activate because they sent me SOMEONE ELSE'S PHONE. They couldn't change the ESN on my account to the one on the phone because it was tied up on another account, so I had to once again RMA it and wait. You better believe they sent it overnight and Saturday delivery I was hot! And it only took 3 weeks to get it all right (had to move my line to a dumbphone while I was in the middle of RMAing them each time... AND they retroactively charged me for the data I used on my Eris during the first half of the billing cycle because of the switch back to dumbphone). It all got sorted in the end though because I got my Inc FREE and 2 months of data credited (the phone was free because VZW messed up and thought I was actually returning the phone and not RMAing it... thus crediting it back to my account which was where I had it charged to begin with. Life was good when I found that out
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