Help dinc reboots when used for over 15 minutes

[shinyhead]

Hello all,

Sorry if I am reposting this question, I could not find an answer anywhere.

When I use my Dinc for about 15 minutes (casual web surfing, nothing else running in background, no widgets at all). It would reboot and continue to reboot until I let it cool off.

I am using the stock 2.2 rom but rooted. I bought this the first day it was released.

I really need to use the phone for work so rebooting is unacceptable for me. I am worried and was thinking could it be a battery issue (replacing it might fix it?) or find a way to underclock the cpu? Any suggestions?

Thanks in advance!

 

[sdrawkcab25]

It should never get hot enough to reboot when normally using the phone on stock processor speeds. Did you have the issue before rooting? There's no reason you should have to go through the process of underclocking your phone(that's like putting a band aid on a broken arm). Need to find the root cause(battery, bad app, etc).
I'd try a new battery and see if any apps are constantly running, try a factory reset as a last resort(unrooting will factory reset it), or have verizon replace it.

 

[Crashumbc]

Rebooting every 15 minutes sounds like a heat issue. I'd un-root and take it to a Verizon store for them to look at/replace.

I would doubt the battery unless your seeing weird the battery level. (i.e. dropping from 90-100 to less then 10% before it shuts off etc)

 

[shinyhead]

Thanks for the quick responses.

This issue happened before I rooted also. I rooted the phone to kill all those apps because I thought it was using too much CPU and causing the reboots.

I did a factory reset before and it still happens when I use the phone for over 15 minutes.

 

[lamoglinsgal]

Absolutely unroot and swap it. I had the same problem, but non-rooted. No matter how many factory resets I did, running the phone with no additional apps, I was stuck in reboot hell. It was even "nice" enough to erase ALL OF MY PICTURES from my SD card. Awesome, huh? I had had the phone for quite a while and it came out of nowhere. VZW exchanged with no issues.

 

[laurel25]

I have the exact same problem only it only takes about 5 minutes for me before the phone reboots and gets stuck in the boot loop until to cools down. I'm supposed to be receiving a replacement today after doing 2 factory resets which didn't fix the issue and running with no extra apps installed.

 

[sdrawkcab25]

This is how to unroot:
http://androidforums.com/incredible-all-things-root/181255-how-downgrade-official-2-2-a.html

 

[chenzales]

Having the same issues. Does it matter if you've had your phone longer than 30 days? and does it need to be switched back to s-on?

 

[sdrawkcab25]

Having the same issues. Does it matter if you've had your phone longer than 30 days? and does it need to be switched back to s-on?

doesn't matter if you've had it over 30 days, and it needs to be switched back to s-on and unrooted if you are going to return it.

 

[chenzales]

I see, thanks! I'm kind of a noob to the whole android hacking thing, and I found the s-on instructions on the unrevoked website, but i don't really get them. Also tried searching, but couldn't find anything, do you think I could get a link or something to better directions?

sorry, i's retawded =P

 

[sdrawkcab25]

The first step is to format your sd card to fat32 (you can copy your data off the sd card first, then format, then copy the data back). Download the s-on file to your sd card and flash just like you would a rom.

This will get you unrooted:

http://androidforums.com/incredible-all-things-root/181255-how-downgrade-official-2-2-a.html

 

[shinyhead]

So I went to a Verizon store and told them my phone reboots every 10-15 minutes of usage. So the customer rep used it for 9 minutes and gave it back to me saying nothing is wrong. 5 minutes after I left... it started rebooting... sigh

So I called Verizon and after less than 5 minutes of talking to them, they are sending me a replacement overnight .

My concern is will the replacement be a refurbished phone or new phone?

 

[euph_22]

So I went to a Verizon store and told them my phone reboots every 10-15 minutes of usage. So the customer rep used it for 9 minutes and gave it back to me saying nothing is wrong. 5 minutes after I left... it started rebooting... sigh

So I called Verizon and after less than 5 minutes of talking to them, they are sending me a replacement overnight .

My concern is will the replacement be a refurbished phone or new phone?

Refurb.

 

[chenzales]

planning to go get mine replaced with a refurb now that it's back to stock. only concern is the refurb will have the same problems =/ the overheating was ridiculous

 

[iowabowtech]

planning to go get mine replaced with a refurb now that it's back to stock. only concern is the refurb will have the same problems =/ the overheating was ridiculous

It would take a major stroke of bad luck. An overheating DI is the exception, not the rule. I'm not saying it doesn't happen to a few phones because we've heard of it here on occasion but to get two flukes in a row would be highly unlikely.

 

[shinyhead]

according to the verizon rep on the phone, I will have 90 days warranty on the refurb phone. So I will test out that phone everday lol