I posted in the AT&T forum a while back but ended up talking to myself. I'm at a COMPLETE loss as to how I'm using up my data plan when I'm ALWAYS connected to my wireless network--which is supposed to not count against my data plan.
I contacted AT&T and they were literally LESS than no help at all. They couldn't even grasp the point, which is:
. At home, I have zero bars. It's been like this since I moved back home to California in 2006. I have been unable to use my [previous] cell phones at home because of having *NO* bars. Every once in a blue moon I'll get one bar, but if I tried to make or take a call...DROPPED! Always. Everyone who knows me KNOWS not to bother calling my cell phone number because it's been impossible to USE my cell phone at home since I moved.
. I'm at home 99% of the time, due to post-brain surgery health issues.
. When I'm at home--which is 99% of the time!--my Bravo is ALWAYS connected to my wireless network. That's obvious in a variety of ways, including seeing the wireless connection icon in its tray and seeing the name of my wireless network as the network it's connected to. So, yeah, it's definitely connected.
So the problem? I somehow--without my knowledge and, at least in my opinion, inconceivably--nearly used up my plan's 200MB of data last month.
I asked AT&T how it's possible to be connecting to them when, A) I have zero bars at home and, B) I'm always connected to wireless, but I got nowhere.
So, fellow Bravo users, any ideas on what I'm doing wrong? I have EVERY setting I can find set to "only do whatever when connected via wireless." For example, under "E-mail delivery" I have "Fetch schedule" set to manual and "Sync over Wi-Fi only." ALL settings that I can find that have any choice similar to this, that's what I've chosen.
If I'm connected to wireless, HOW and WHY would the phone be connecting to AT&T--enough to almost eat up 200MB? And how do I stop it? If I don't even know when/why/how it's happening, how do I control it? I resorted to shutting my Bravo off for the last several days of my billing cycle just so I wouldn't get hit with an additional charge for more data usage. That seems like a pretty dumb "solution" to the problem! Here I was happily using my phone's cool features, thinking I was doing it all free of charge over wireless, only to find that I was somehow using up data.
Any input/advice/suggestions will be greatly appreciated!
I contacted AT&T and they were literally LESS than no help at all. They couldn't even grasp the point, which is:
. At home, I have zero bars. It's been like this since I moved back home to California in 2006. I have been unable to use my [previous] cell phones at home because of having *NO* bars. Every once in a blue moon I'll get one bar, but if I tried to make or take a call...DROPPED! Always. Everyone who knows me KNOWS not to bother calling my cell phone number because it's been impossible to USE my cell phone at home since I moved.
. I'm at home 99% of the time, due to post-brain surgery health issues.
. When I'm at home--which is 99% of the time!--my Bravo is ALWAYS connected to my wireless network. That's obvious in a variety of ways, including seeing the wireless connection icon in its tray and seeing the name of my wireless network as the network it's connected to. So, yeah, it's definitely connected.
So the problem? I somehow--without my knowledge and, at least in my opinion, inconceivably--nearly used up my plan's 200MB of data last month.
I asked AT&T how it's possible to be connecting to them when, A) I have zero bars at home and, B) I'm always connected to wireless, but I got nowhere.
So, fellow Bravo users, any ideas on what I'm doing wrong? I have EVERY setting I can find set to "only do whatever when connected via wireless." For example, under "E-mail delivery" I have "Fetch schedule" set to manual and "Sync over Wi-Fi only." ALL settings that I can find that have any choice similar to this, that's what I've chosen.
If I'm connected to wireless, HOW and WHY would the phone be connecting to AT&T--enough to almost eat up 200MB? And how do I stop it? If I don't even know when/why/how it's happening, how do I control it? I resorted to shutting my Bravo off for the last several days of my billing cycle just so I wouldn't get hit with an additional charge for more data usage. That seems like a pretty dumb "solution" to the problem! Here I was happily using my phone's cool features, thinking I was doing it all free of charge over wireless, only to find that I was somehow using up data.
Any input/advice/suggestions will be greatly appreciated!