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Battery life has become extremely poor

smithey253

Newbie
Nov 11, 2009
24
0
I have had my HTC Hero since launch and have had no problems whatsoever :eek:

However, over the past week or so, the battery life for the phone has been gradually declining and how now got to a point where a full charge lasts around 8 hours, definately not the amount it should be.

My question is, how do I go about getting this repaired? Do I contact my contract provider (Orange UK) or the phones manufacturer? Its definately still under guarantee as the phone is not even a year old yet :thinking:
 
first make sure that you dont have GPS, wifi, bluetooth, 'enable mobile always on' options turned on. Also use something like advanced task killer to make sure you dont have some application open all the time which drains your battery life.

Without all those things turned on your phone should last about 3 days. the main drainer is the 'enable always on' option. When i turned that off i went from 8 hours to 3 days without a charge!

If all of that is off, then yeah contact orange who will probably get in touch with HTC (remember all products come with a 2 year warranty by law..)
 
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first make sure that you dont have GPS, wifi, bluetooth, 'enable mobile always on' options turned on. Also use something like advanced task killer to make sure you dont have some application open all the time which drains your battery life.

Without all those things turned on your phone should last about 3 days. the main drainer is the 'enable always on' option. When i turned that off i went from 8 hours to 3 days without a charge!

If all of that is off, then yeah contact orange who will probably get in touch with HTC (remember all products come with a 2 year warranty by law..)

Those were the first things I checked. I turned off "always on" a few days after I got the phone to help boost the battery that little bit more. No wifi, bt or gps were on and I reset the phone before I charged it so that no programmes were running until I checked it this morning.

I have sent an email to the support people at HTC and will try contacting Orange about it later. Hopefully it will just be a rubbish battery and that will be the end of it :)
 
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I'm charging my phone pretty much every second day...I was told that this is normal with a smartphone with moderate usage. If there is heavy usage, I was told that the battery sometime won't even get through the day.

This is my first smartphone and I'm having a tough time with the battery life since I'm so used to the old fashioned charge once, maybe twice, a week phone. LOL.
 
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Without all those things turned on your phone should last about 3 days. the main drainer is the 'enable always on' option. When i turned that off i went from 8 hours to 3 days without a charge!
I'm a complete noob when it comes to the Hero, so I'm curious as to what this function does? I don't want to disable something that I may need, just to save some battery life.
 
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I'm a complete noob when it comes to the Hero, so I'm curious as to what this function does? I don't want to disable something that I may need, just to save some battery life.

to be honest im not sure myself either. I have been searching everywhere for an answer and no one seems to know. All i know is that it drains your battery very very fast. And even though i have it turned off everything works. I think it has to do with synching your mail etc. But all that still works for me..
 
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to be honest im not sure myself either. I have been searching everywhere for an answer and no one seems to know. All i know is that it drains your battery very very fast. And even though i have it turned off everything works. I think it has to do with synching your mail etc. But all that still works for me..

I believe it allows the phone to continuously update itself without the users permission

With it disabled, the twitter client can only refresh when you make it refresh etc
 
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to be honest im not sure myself either. I have been searching everywhere for an answer and no one seems to know. All i know is that it drains your battery very very fast. And even though i have it turned off everything works. I think it has to do with synching your mail etc. But all that still works for me..

This option enables us whether we need to have 3G/data connection always connected/enabled or not. To understand clearly, if
 
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