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System Won't Update

Anducks

Newbie
Jan 5, 2010
28
0
In Settings > About Phone > System Updates, it says "Android Update 1.5" at the top, and when I click download everything seems to go smooth, and it says "Requires a restart". So I power my phone down, power it back up, and go to System Updates, and it still says I need "Android Update 1.5".


Is there a way to check if the update actually happened, or what should I do?
 
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If you have the official Verizon 12/11 OTA update installed, your "System Updates" screen (Settings -> About phone -> System updates) will look like this:

update.jpg


Note that there are no messages about "1.5"


If you scroll down to the bottom of the "About phone" page (Settings -> About phone), it will look like this:

about-ver.jpg



The 12/11 Verizon OTA update is "Software version" is 1.16.605.1. If I recall correctly, units which shipped in early November had 1.15.605.1 on them.

I haven't installed the "leaky thing" (I'm somewhat reluctant to burn an image onto my phone posted onto the internet by some fellow in Russia - without any description as to what it is, or what it is supposed to be fixing.)

eu1
 
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Shouldn't I be seeing:

update.jpg


And my software version is 1.12.605.1, instead of 1.16.605.1 like the guy who posted above.

Sounds like something is screwy with your phone then because it should have shipped with a higher version than what you are stating especially if you got it recently. Did you purchase the phone from verizon or some 3rd party site such as Ebay?
 
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Sounds like something is screwy with your phone then because it should have shipped with a higher version than what you are stating especially if you got it recently. Did you purchase the phone from verizon or some 3rd party site such as Ebay?

Got it from the Verizon store, yesterday.

Can I do this from my computer with the phone plugged into the USB?

Edit: Found this: http://www.blackberryos.com/forums/htc-droid-eris/11620-how-manually-update-eris-using-ruu.html

I'll try that.
 
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Got it from the Verizon store, yesterday.

Can I do this from my computer with the phone plugged into the USB?

Edit: Found this: HOW TO Manually update Eris using RUU

I'll try that.

That should work - if you only got the phone a day or two ago, there won't be much customization to lose. I would use the legitimate Verizon RUU (1.16.605.1), not the "leak" thing (I'll note in passing that the dude who originally posted it to the Internet never said that it was a leaked ROM, or that it even came from Verizon or HTC).

That's the difference between the RUU update and the OTA update - the RUU update method will restore your phone back to factory settings, while the OTA will preserve your Sense customizations.

You might want to have a look at the Verizon Instructions on how to install the OTA update - is what you are seeing somehow different than this?

eu1
 
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That should work - if you only got the phone a day or two ago, there won't be much customization to lose. I would use the legitimate Verizon RUU (1.16.605.1), not the "leak" thing (I'll note in passing that the dude who originally posted it to the Internet never said that it was a leaked ROM, or that it even came from Verizon or HTC).

That's the difference between the RUU update and the OTA update - the RUU update method will restore your phone back to factory settings, while the OTA will preserve your Sense customizations.

You might want to have a look at the Verizon Instructions on how to install the OTA update - is what you are seeing somehow different than this?

eu1

well the leaked update had to come from HTC because it is signed.
 
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That should work - if you only got the phone a day or two ago, there won't be much customization to lose. I would use the legitimate Verizon RUU (1.16.605.1), not the "leak" thing (I'll note in passing that the dude who originally posted it to the Internet never said that it was a leaked ROM, or that it even came from Verizon or HTC).

That's the difference between the RUU update and the OTA update - the RUU update method will restore your phone back to factory settings, while the OTA will preserve your Sense customizations.

You might want to have a look at the Verizon Instructions on how to install the OTA update - is what you are seeing somehow different than this?

eu1

It is different. When I touch the "System Update" button in Settings, it says "Android Update 1.5" under the notification bar, then "Requires restart - 6.5 MB" under that, then there's a paragraph explaining how that the update if for the Droid Eris and if you need help, go to http://verizonwireless.com/droiderissupport. I haven't seen that little pop-up anywhere on my phone.

Anyways, I updated it from my computer and I'm seeing the "System is up to date."

So, all is good.
 
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Apologies in advance for the thread-jack.

[thread-jack]

well the leaked update had to come from HTC because it is signed.

The RUU_* executables themselves are not signed (I checked with WinXp "sigverif"), although that's really not too conclusive, as the 1.16.605 RUU - which was blessed by HTC - is (similarly) not signed that way, either.

Probably you are talking about the files (.nbh and .zip?) which are unpacked by the RUU_*.exe once it starts running?

I'm under the vague impression that the OTA update process has a means to verify both a MIC (message integrity check) and a Crypto signature (on both the payload and the MIC) - but it leaves me wondering how a third party ROM could ever be installed, as a 3rd party wouldn't have access to to the same cert.

I suppose it is possible that the FASTBOOT methods (either SD card or USB) don't do any crypto verification - the Linux kernel isn't running at that point, just a little stub of code - so it might be reasonable to assume that no checking is performed on code loaded that way.

But the RUU update method starts with the Eris booted up, so I suppose that the crypto stuff could be running at the beginning of this method of update.

snorge - do you know of a link somewhere (mebbe XDA) that provides a technical overview of the ROM burning process?

TIA

[/thread-jack]

Sort of weird about the OP's 1.12.605 ROM, yes? I bought an Eris on drop day (6 Nov), and I could have sworn it's ROM was 1.15.605.1.

Anducks said:
Anyways, I updated it from my computer and I'm seeing the "System is up to date."

Cool. Perhaps you saw a different behavior because you had a (much?) earlier version of software (1.12.605) on your unit.

Just out of curiosity - is the Hardware version of your phone 0002?

eu1
 
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