Two days ago I received my Nexus One that simply refuses to recognize any wifi networks. I have sent three emails and received one reply that contained a link to the Nexus One FAQ. I called HTC tech support and was told my case had been elevated and I would receive a call within 24 hours... that was 48 hours ago. Today I decided I would call HTC and see about simply exchanging the phone. Unfortunately, I cannot return my phone because it is out of warranty. Evidently, I purchased my phone ELEVEN YEARS AGO. The CS rep said they are having issues between Google and HTC and transferring purchase records. Because their system is showing that I purchased the Nexus One in 1999, they cannot issue an RMA. She asked me to call back in 5 days to see if the issue was resolved. Until then, I am stuck with a broken phone.