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Help Phone consistently shuts down at 12% battery

matttye

Android Expert
Apr 26, 2010
1,938
379
Lincoln, England
Whenever my phone hits 12% battery it shuts down and when I restart it it's on 0%. Is it normal for a battery to get that far out of sync?

I've tried the usual solutions such as completely discharging and recharging the battery a few times but it still seems to do it.

Thinking about buying a replacement battery but just wondering if anyone has any ideas first.
 

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