Hi, I've got problems with my Hero. Here is my sad tale:
I was using it one day just fine, later plugged it in for charging overnight, and the next day it wouldn't boot up. It froze at the Htc screen (I think that's what it was). Then I kept it plugged in and waited till today (when I have more time).... I removed the battery, waited, and put it back in. This time it got farther. It went all the way to the fresh screen. I heard the familiar fresh sound and I was excited that it might boot up, but it got no further. The screen went black, then nothing. I've pulled the battery again.
The fresh I'm using is out of date...could that have finally caused a problem? I did notice there were a few apps that didn't work anymore, but nothing that seemed that serious. I didn't have the time to do the update...so it's still got fresh 2.0d. So I know I need to do an update too.
I have backups of everything on my computer. I also have notes from the day (May 7, 2010) I rooted and installed fresh. I did the backup of the recovery image and the 1.6.2 flash recovery image. I guess that goes without saying.
I don't want to do anything until I hear from you guys telling me what to do. I'm computer hip but not very phone savvy. I did flash my Hero when I got it, using this forum, and the xda-developers forum, and a very good youtube video linked to from the xda-developers forum. I've been using my Hero with no problems until now; it's been a year. In fact, I'm due for an upgrade, however, I don't want to pay to go up to an Evo right now, so I'm sticking with my Hero for a while.
Here's the clincher. I have a phone message saved that I cannot lose. It is from my father who died on Christmas Day 2010. He left the message about a week before he died, and it's very precious to me. No matter what happens to my Hero, I must retrieve this message. Please help me!
Thank you so much!
Layne
I was using it one day just fine, later plugged it in for charging overnight, and the next day it wouldn't boot up. It froze at the Htc screen (I think that's what it was). Then I kept it plugged in and waited till today (when I have more time).... I removed the battery, waited, and put it back in. This time it got farther. It went all the way to the fresh screen. I heard the familiar fresh sound and I was excited that it might boot up, but it got no further. The screen went black, then nothing. I've pulled the battery again.
The fresh I'm using is out of date...could that have finally caused a problem? I did notice there were a few apps that didn't work anymore, but nothing that seemed that serious. I didn't have the time to do the update...so it's still got fresh 2.0d. So I know I need to do an update too.
I have backups of everything on my computer. I also have notes from the day (May 7, 2010) I rooted and installed fresh. I did the backup of the recovery image and the 1.6.2 flash recovery image. I guess that goes without saying.
I don't want to do anything until I hear from you guys telling me what to do. I'm computer hip but not very phone savvy. I did flash my Hero when I got it, using this forum, and the xda-developers forum, and a very good youtube video linked to from the xda-developers forum. I've been using my Hero with no problems until now; it's been a year. In fact, I'm due for an upgrade, however, I don't want to pay to go up to an Evo right now, so I'm sticking with my Hero for a while.
Here's the clincher. I have a phone message saved that I cannot lose. It is from my father who died on Christmas Day 2010. He left the message about a week before he died, and it's very precious to me. No matter what happens to my Hero, I must retrieve this message. Please help me!
Thank you so much!
Layne