Help 2.2 Update Failed

[skd02]

Downloaded the update completely via OTA. Then it started to unpack the update got about 25% done then just restarted. The phone booted back up then stated...

UPDATE FAILED or INCOMPLETE.reason: IP_PREVIOUS_UPDATE_FAILED

Any ideas?

I have never rooted. Wifi, bluetooth, GPS all off

 

[EarlyMon]

Go into settings, if you have an update section, you may be able to force it to check and re-try.

 

[skd02]

Go into settings, if you have an update section, you may be able to force it to check and re-try.

Unfortunately I have tried that twice. I did a battery pull and now I am going to try and download again.

 

[skd02]

Unfortunately I have tried that twice. I did a battery pull and now I am going to try and download again.

Negative, still failed. If I take it to a vzw store can they manually update it for me?

 

[Jpags]

I got the same issue now

 

[Don S]

I have this issue as well. Stock 2.1. Prior updates installed fine. This one fails as per above.

 

[gonzo143]

Failed update here ! Tried twice! Then once again after pulling battery!
Says 100 % when done downloading Software update
pressed ok ( loud beep)
warning screen not to make calls ...starts to dowload... see the andriod dude..phone reboots within a minute and then phone back to "normal"
go to settings and then UPDATE FAILED...and tech support stopped at 11pm.

should have called after the first failed update ! Damn you VERIZON

 

[joshica]

After waiting so long for 2.2, now when I try to update, I get the error too. This is rediculous! Hopefully this is a minor problem.

 

[AlissaLL3]

I haven't tested this yet as I'm still trying the OTA for the 3rd time.

[Updated: Download Link And Instructions] Just In: Samsung Fascinate ED01 Froyo Update Starts Early, Rolling Out Now | Android News, Reviews, Apps, Games, Phones, Tablets, Tips, Mods, Videos, Tutorials - Android Police

 

[Blue218]

First time failed....damn....downloading second now. Sdecond failed...uninstalled Zombies!!! live wallpaper, Google translate and ADW EX.....trying a third time......

Wife's worked fine....she did not have ADW EX....????

 

[AlissaLL3]

Well nothing i do works. OTA or the update.zip (fails with unauthorized and aborts)
This really sucks.

 

[Blue218]

Ug...third time= No Go....did battery pull and now downloading fourth time.....please work

 

[Don S]

Still the same issue for me, no luck. Time for bed, will try tomorrow. Drats ...

 

[jbirdsf]

Having similar issue. Download failed - now all I get is 'network unavailable'! I knew it was too good to be true!

 

[Blue218]

fourth time FAILED!!!!!! Get through download to where the box/arrow and android where it gets about 1/2 of the line filled up (yellow/orange) and then blank and reboot....strait to 2.1.......shhhhh______ttt Fuu__!!!!!!

 

[Blue218]

Fith time....removed all google downloads.....????

 

[AlissaLL3]

Took me 10 tries and it finally updated.
Now I get com.google.apps has failed SORRY and force close and it never stops.

Reset my phone back to factory and will see what happens.

 

[skd02]

Still no luck here after 5 tries... Ugg

--Update--
Called VZW tech support and they gave me the number for Samsung 888-987-4357. Here we go with the run around. I will probably just visit a VZW store to see if they can manually install it.

 

[Blue218]

No luck after 7th try....WTF?

 

[p1d]

Mine failed too. Update status says "user cancelled", caused by advanced task killer or a tasker profile maybe?. I attempt to check for new updates and it says, no new updates found. damn you!

 

[esn]

I am on try #6 but I wiped my device first if this doesn't work I am taking it to a store for a replacement. I have been on the phone with VZW and Samsung no help!

 

[silverspot]

Yup - mine failed too. Trying again right now after 4 previous failed attempts.

Glad I'm not the only one in this predicament...

 

[esn]

Just got off the phone with Verizon tech support and I was told some phones are not compatible with the new update and they are sending me a new phone but they cant guarantee the replacement will work. They told me certain esn numbers are affected and this is Samsung's fix WTF>

 

[jbirdsf]

Not only did mine fail, now when I go to 'system updates' and select 'check new' it tells me there is 'no new software updates available' WTF!!

 

[gonzo143]

Verizon Tech support had me reset and that didn't work. Connected me to Samsung and we did a hard re-boot and that didn't work either !