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Lookout Mobile Security keeps sending me text messages after Uninstall!

funpig

Android Enthusiast
Nov 29, 2010
641
76
I installed and tested out Lookout yesterday. Lookout is a free antivirus app with a backup and phone locator function. It would not connect or locate my phone unless I had the phone turned on and I manually clicked on Lookout on the phone. So I uninstalled Lookout from the phone.

This morning I was awakened by numerous text messages from Lookout.

The text messages all said: "Lookout is sending this message to initiate an automatic connection. No action is required. FLX9DU725."

I logged on to the myLookout.com website and changed my phone number to an inactive 555 telephone number and then closed my Lookout account.

The text messages kept coming. I received 18 messages in about 40 minutes. It was very annoying. I was also very concerned because I only get 250 free messages and then I get charged for every message after that.

I sent an email to Lookout.

I called my service provider Telus. They could not do anything to stop a third party from contacting me. The telephone number of the sender kept changing with only a few repeats.

After about 40 minutes, the texts have stopped for now... keeping my fingers crossed.

Anybody else have this problem?
 
For me, Lookout would not do the locate from a PC unless I turned on Lookout on the phone (ie. Screen on with the Lookout app on the screen). So I uninstalled it.

I just got a reply from Lookout regarding the unwanted text messages. They believe somebody got into my web account and activated the phone locate after I uninstalled it off of my phone. Lookout kept sending texts to my phone to try and connect which it could no longer do because of uninstall. They said it was a good thing that I went to their website to close the account or else Lookout would have kept sending me a text message every 2 to 5 minutes
 
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I recieved the text below today at
1:23 A.M. I'm worried it's some hacker... what can I do?

Screenshot_20181203-015105_Messages.jpg

》》Lookout is sending this message to initiate an automatic connection. No action is required. LKOsfei29《《

From this number 》》4156899054《《
 
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