Help Picasa username or password incorrect

[ericsbcn]

Lately I've been getting a warning notification. When I open it is shows this message: "Picasa username and password incorrect. If you recently changed your password please reenter the new password now."

I hit okay and it prompts me for the username and password. So I put in my password and hit okay. Then, later, maybe the next day, I get that warning notification again. This has been happening for a week or so now.

I have not changed my picasa username/password. It should just be my gmail username and password. I've tried logging on to Picasa from my desktop computer, and that username and password works fine. So I don't know what the problem is.

Anyone know what I can do to get rid of these warnings?

Thanks.

 

[pool_shark]

As far as I know it's a bug with no fix.
It hasn't happened to me in the past week though. Just go to notifications and clear it. There is nothing wrong with your username or password.

 

[ericsbcn]

Thanks. That's what I've been doing. But it's annoying. And strange that it only started happening recently. Since I haven't done anything with Picasa on my X for months.

 

[firetruck41]

Happened to me too. I would clear the notification and it would come back. I ended up removing my Picasa account from the phone, in Settings> Accounts. Then I added the Picasa account again, and it has been fine ever since (about a week or two).

 

[ChiefHopper]

Happened to me too. I would clear the notification and it would come back. I ended up removing my Picasa account from the phone, in Settings> Accounts. Then I added the Picasa account again, and it has been fine ever since (about a week or two).

An update to Picasa was automatically loaded late yesterday. Hasn't happened since. Maybe it was in an update done last week that caused the bug?

 

[floabn]

Anyone using the Picasa Downloader app by Andrei Mrkovits? I think it might be causing the error.

 

[pool_shark]

Anyone using the Picasa Downloader app by Andrei Mrkovits? I think it might be causing the error.

Nope.

 

[ericsbcn]

Anyone using the Picasa Downloader app by Andrei Mrkovits? I think it might be causing the error.

Nope. Me either.

 

[ericsbcn]

An update to Picasa was automatically loaded late yesterday. Hasn't happened since. Maybe it was in an update done last week that caused the bug?

Is there a Picasa app? I don't appear to have one. I don't see one in my list of apps. And I don't see anything in Settings - Applications called Picasa.

I went ahead and deleted the Picasa account on my phone. Interestingly, it still let me upload a photo from the gallery to Picasa. So I'm not sure why I even needed that Picasa account setting in the first place. Picasa should just use your gmail ID and password.

We'll see in the next couple of days whether I get that warning anymore.

 

[ChiefHopper]

Just in from PICASA:

*NOTICE*
About some users' keeping getting re-login Picasa notifications issue.

The annoying notification messages are NOT sent by 'Picasa Tool', they are sent by "Gallery" app which bundled a 'Picasa' module. It ran into problem recently. Some users thought it's our problem, uninstalled "Picasa Tool", and finally found that - they still get those re-login notifications.
WHY? Because the annoying notifications are not sent by "Picasa Tool", it's sent by "Gallery" app which is still running on your phone!
Please ask Google directly to fix their problem.

Workaround - to prevent "Gallery" app picasa module's re-login notifications.

Go to "Settings" -> "Accounts & Sync settings" -> Your google account -> Uncheck "Sync Picasa Web Albums".

 

[pool_shark]

Just in from PICASA:

*NOTICE*
About some users' keeping getting re-login Picasa notifications issue.

The annoying notification messages are NOT sent by 'Picasa Tool', they are sent by "Gallery" app which bundled a 'Picasa' module. It ran into problem recently. Some users thought it's our problem, uninstalled "Picasa Tool", and finally found that - they still get those re-login notifications.
WHY? Because the annoying notifications are not sent by "Picasa Tool", it's sent by "Gallery" app which is still running on your phone!
Please ask Google directly to fix their problem.

Workaround - to prevent "Gallery" app picasa module's re-login notifications.

Go to "Settings" -> "Accounts & Sync settings" -> Your google account -> Uncheck "Sync Picasa Web Albums".

That must be gallery 3D, it shows the picasa albums, the standard gallery app on the Droid X does not.

 

[ericsbcn]

Just in from PICASA:

You mean: Just in from ColifeR Lab, developer of "Picasa Tool".

Apparently an independent developer, not related to Google.

 

[ericsbcn]

That must be gallery 3D, it shows the picasa albums, the standard gallery app on the Droid X does not.

Nope. I only have the standard gallery app.

As I said, I've removed the Picasa Account from my Accounts settings. And I haven't gotten the warning since. Although it was only yesterday.

I uploaded a photo from my Gallery to Picasa again today and it worked fine. So, again, I'm not sure why I needed the Picasa account in the first place. Maybe Google removed the need for the Picasa account in a recent Gallery update. Picasa on the web doesn't need a separate user ID -- it just uses your Google ID. So maybe they updated the Android module to do the same.

 

[pool_shark]

Nope. I only have the standard gallery app.

As I said, I've removed the Picasa Account from my Accounts settings. And I haven't gotten the warning since. Although it was only yesterday.

I uploaded a photo from my Gallery to Picasa again today and it worked fine. So, again, I'm not sure why I needed the Picasa account in the first place. Maybe Google removed the need for the Picasa account in a recent Gallery update. Picasa on the web doesn't need a separate user ID -- it just uses your Google ID. So maybe they updated the Android module to do the same.

Do you see your picasa albums in the standard gallery? I don't.

 

[ericsbcn]

Do you see your picasa albums in the standard gallery? I don't.

No, I don't. But I don't think I ever did.

 

[ChiefHopper]

You mean: Just in from ColifeR Lab, developer of "Picasa Tool".

Apparently an independent developer, not related to Google.

Yes. Went to the app for more information and this was on his web site.

 

[randyross]

The developer says that the "annoying notification" comes from Gallery and not Picasa Tool Pro. It offers a Workaround, which says go to "Settings" -> "Accounts & Sync settings" -> Your google account -> Uncheck "Sync Picasa Web Albums". When I go to Settings, the only option is Accounts (not Accounts & Sync settings) and there is no place to check or uncheck Sync Picasa Web Albums.

 

[ericsbcn]

Try just removing the Picasa account. That seems to have solved it for me.

 

[pool_shark]

It hasn't happened to me in almost 2 week's, I haven't changed anything. My picasa account is still on my phone and I never used the picasa tool app.

 

[Quatermass]

Go to your accounts & sync settings and look up the google account. You may have several and picasa web albums will use the first one it finds.
Kill the gallery and relaunch. Worked for me

 

[gv1]

I realize this thread is somewhat old but since it was the first hit when searching for "picasa username or password issue" I figured it would attract other new Google+ users if this is not an issue specific to me.

Platform is 2.2.2 on Atrix (AT&T). A few days ago, I installed Google+, which is configured to automatically upload new photos to Picasa. I think it is safe to assume that Google+ is the trigger, but perhaps not the cause. This is my work phone so I have both business and personal gmail accounts configured. Perhaps Picasa is getting confused between the two? Any idea how to make personal gmail the default?