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HTC customer service is devastating!

downey667

Newbie
Oct 31, 2010
30
1
Has anyone ever sent their phone to htc for repair? i sent mine there over a month ago now and when i phone them they tell me its still not fixed and can't give and anser as to why not. I email them and they reply saying i will find out and inform you but they never do. I've lost hope in this brand
 
They posted something on their Facebook page the other day about the delays and being sorry about it. I didn't read the full thing, but I can try to find a link for you

my phone as been going back and forward from me to them for the last 2 months for the same problem, but in the end they have sent me a new phone, and i,ve still got the othe 1 up 2 now they not asked for it back
 
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They posted something on their Facebook page the other day about the delays and being sorry about it. I didn't read the full thing, but I can try to find a link for you

Here you go mate.

Addressing the issue of phone repair delays


by HTC UK on Wednesday, 18 May 2011 at 14:17

Hi guys, we know that there a number of people who have sent their phones for repair and have been waiting for a while to get them back, and we
 
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