So, I'm interested in the new Evo 3D coming out "soon". By the time it comes out it will be 12 months since I bought my original Evo (maybe 13, I hope it doesn't take that long). Sprint is only offering me $75 off the price of the phone. If I were a new customer the subsidy is $300. My early termination fee is $120. So, doing a quick bit of math, if I cancel and sign up as a new customer, I could save $180. That's insanity.
I called up Sprint tonight and asked if my assessment was correct. They said it was. I asked if there was anything they could do. They said there was not.
Is Sprint really incentivizing me to cancel? What good does the churn do for them? Is there any other way?
As a note, I don't care about my phone number. I use Google Voice so the actual number on my phone is irrelevant.
I called up Sprint tonight and asked if my assessment was correct. They said it was. I asked if there was anything they could do. They said there was not.
Is Sprint really incentivizing me to cancel? What good does the churn do for them? Is there any other way?
As a note, I don't care about my phone number. I use Google Voice so the actual number on my phone is irrelevant.