Help Gingerbread upgrade - looses call duration in call history!!!!!!!!!!!

[jpmyob]

UGH- my call duration is GONE after I installed the upgrade - anyone else notice this...

I used to be able to go to call log and see the date and time a call was made - and the duration of that call...
in addition - I could go to 'people>[person]>call log and see just THAT persons calls... WITH duration...

NOW - it just shows the data time the call was placed/received.!!!!!!!!

 

[shawn1224]

Hi jpmyob, and welcome to Android Forums.

With more information, I can get this routed in the right direction for you.

Check out our Android-phones sub forum for your device specific question.

 

[lunatic59]

Welcome to the forums.

That info is still there. In the call log touch the specific call for the details. The people call log sounds like a part of an alternate launcher. What phone have you got?

 

[jpmyob]

Sorry - HTC - EVO 4G
Android 2.3.3
kernel 2.6.35.10

and NOPE... the duration information is NOT there.
home>phone>log [button to left of 'phone' button - with phone handset/page icon]

brings up "CALL HISTORY" page which lists
picture, phone book entry (or UNKNOWN), phone number,date time, detail icon...

clicking the detail icon takes you to the history for THAT PHONE NUMBER...
and the duration USED TO BE HERE for every call...

BUT is no longer.... as a matter of fact I cant find the call duration ANYWHERE now (this change occurred AFTER I uprated sat.)

 

[lunatic59]

I'm moving this to the EVO 4G forum, it seems to be specific to this upgrade with Sense UI.

On stock Gingerbread i press phone>call log (tab to the RIGHT of the phone icon) and i get a list of missed, incoming and outgoing calls. If i tap one of the calls it brings up the details including date time and duration as well as links to send SMS or view all contact info.

 

[Texas Cop]

My phone doesn't show the details either. It just shows what time the call was either made or received. I've followed the steps shwon in this thread but to no avail. Oh well......

 

[jj14x]

I notice the same problem as jpmyob - call duration is gone. (I didn't notice it till now - guess I don't really use it much!)

 

[XOS THW]

That will be missed!

 

[jimdroid]

Yes, looks like the duration is gone.

I didn't notice it because I use CallTrack, which puts all calls into the google calendar of your choice. While it doesn't do the math for you, it does give you start and end time.

Available for free in The Market: https://market.android.com/details?id=app.calltrack&feature=search_result

 

[amabyam]

UGH- my call duration is GONE after I installed the upgrade - anyone else notice this...

I used to be able to go to call log and see the date and time a call was made - and the duration of that call...
in addition - I could go to 'people>[person]>call log and see just THAT persons calls... WITH duration...

NOW - it just shows the data time the call was placed/received.!!!!!!!!

Yes, ME TOO!
I'm so upset about this upgrade.

 

[oldpalmguy]

I keep hoping someone will find the simple overlooked solution to this problem. If not, I am shocked such a critical piece of info is no longer available. First and foremost, the device is a phone, and call information should be logged. Google or HTC sure screwed up on this one. Is there somewhere or someone to complain to about this? My old treo logged this info. Android/ EVO seem to have taken a few steps back with this move.

Call Track disclosure says it "reads your contact data... " and "send(s) email to guests". What is up with that for a work around?

 

[lunatic59]

I keep hoping someone will find the simple overlooked solution to this problem. If not, I am shocked such a critical piece of info is no longer available. First and foremost, the device is a phone, and call information should be logged. Google sure screwed up on this one.

While I don't disagree that this is useful information, I think you have to lay this squarely at the feet of HTC, since stock Gingerbread still displays the call duration and time.

 

[jimdroid]

In addition to CallTrack (see my post, above), you can also use Advance Call Track, available in the Market for free: https://market.android.com/details?id=com.yang.android.ansta&feature=search_result

 

[abehicks]

Same problem here. EVO 4G. Not happy about this. I suppose there's no way to get it back? Is there no way to reverse the upgrade? I see other minor changes like a slightly smaller font on some OS screens, and I don't like the Facebook changes because of smaller fonts. How can this be reversed?

 

[Doubledds]

Maybe the update will fix the issue. No, you cannot reverse an update.

 

[akims]

Hi everyone! After updating my Sony Ericsson Xperia ARC to 2.3.4, i'm unable 2 check da call duration. The log only shows the tym @ which I called the number. So plz help me wid dis.
Kind Regards

 

[abehicks]

Hi everyone! After updating my Sony Ericsson Xperia ARC to 2.3.4, i'm unable 2 check da call duration. The log only shows the tym @ which I called the number. So plz help me wid dis.
Kind Regards

No one has worked harder to find out what will be done about this. After weeks and months of emails and calls, you can forget about it. They will not fix it and do NOT care even a little bit. No question, this lack of concern about this problem has been proven to me. You are fortunate that is all you lost. I lost a lot more than that.

Wish I had better news.

 

[nestorlobo]

Hi all,

I am using cyanmodgen port for a different phone but noted the same thing happened to me.
However, I found a kind of workaround to see call duration time, if you flip your call detail screen from portrait to landscape, WOW!!! you can see along with the call time the call duration at the top title panel.

Hope this helps...

Regards

 

[abehicks]

How I was hoping this would work.. alas, my EVO4G does not go landscape in phone mode or call history of any screen. Thanks anyway, though.​

Hi all,

I am using cyanmodgen port for a different phone but noted the same thing happened to me.
However, I found a kind of workaround to see call duration time, if you flip your call detail screen from portrait to landscape, WOW!!! you can see along with the call time the call duration at the top title panel.

Hope this helps...

Regards

 

[nestorlobo]

I know your phone is able to rotate screen, don't know which ROM are you using, for example, cyanmod custom ROMs use a phone app other than stock and it has it own setting for not rotating while in phone app and call, along with a global rotation setting too, may be you need to activate all of them...

Regards

 

[abehicks]

Thanks for the reply. There is no way to see the ROM version, right? I do not see it in "about phone". The auto-rotate is either checked or not, no other options there. Of course it is checked and still will not rotate in phone mode of any kind.

I know your phone is able to rotate screen, don't know which ROM are you using, for example, cyanmod custom ROMs use a phone app other than stock and it has it own setting for not rotating while in phone app and call, along with a global rotation setting too, may be you need to activate all of them...

Regards

 

[nestorlobo]

No, I really don't know on your phone, mine shows as you stated.

Hope you find a way out...

Regards

 

[abehicks]

Thanks again. There is ZERO support from HTC or anywhere else on this or the many other problems caused by the 2.3.3 upgrade such as rebooting randomly and intermittant mic. operation into speech to text. All these went haywire after the upgrade. Thanks again! I will get a new phone that works eventually. I thought so highly of this phone in 2.2 version. Too bad they fixed what was clearly not broken.

No, I really don't know on your phone, mine shows as you stated.

Hope you find a way out...

Regards

 

[EVU]

Thanks again. There is ZERO support from HTC or anywhere else on this or the many other problems caused by the 2.3.3 upgrade such as rebooting randomly and intermittant mic. operation into speech to text. All these went haywire after the upgrade. Thanks again! I will get a new phone that works eventually. I thought so highly of this phone in 2.2 version. Too bad they fixed what was clearly not broken.

The update to 2.3.5 released earlier this week solved all the issues you mentioned. Search my post history to see I confirmed this.

The Speech to Text mic operation is an app in the market from Google called Voice Search that was updated back in June 2011 after the 2.3.3 broke it.

 

[abehicks]

Wow..Thank you! I am downloading it now. It will amaze me if this works!! I had lost hope since there were no replies to my calls to address the obvious problems.

Thanks again!!