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So here is a good Gameloft question?!?!

I had an issue - and called them yesterday - and they sent me the links to download the games I had purchased - it's tied to the phone # - if you get a different # - you will have to repurchase.


good thinking...i had an issue before too and they said it was tied to my # so hopefully that means I can get them all on the 3VO with no issue...
 
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Just contact them and explain and they will provide versions for your new phone if versions for that phone are available.

They are quite reasonable. :)

You would think the mobile store would be the same as the online store but they're not...which is really frustrating. As Shocky and others have said, you'll need to contact them to get the downloads of the game versions the new phone may need.
 
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Did you buy them from Gameloft.com though? I type in both my email and phone number in "my games" on the wesbite and it says I haven't purchased anything. There are also two games from the mobile site that no longer show up...I've contacted them about both of these issues and never got a response back (along with other issues such as game crashes), hence the reason I extremely hate Gameloft customer support as it is non-existant for me...

Starfront kept crashing and they actually responded to me about that and resolved it. MC: Black Pegasus continues to crash after the Gameloft splash screen. They attempted to fix that but haven't been able to figure it out and said they'd give me a replacement game but never got back to me on that.
 
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Did you buy them from Gameloft.com though? I type in both my email and phone number in "my games" on the wesbite and it says I haven't purchased anything. There are also two games from the mobile site that no longer show up...I've contacted them about both of these issues and never got a response back (along with other issues such as game crashes), hence the reason I extremely hate Gameloft customer support as it is non-existant for me...

Starfront kept crashing and they actually responded to me about that and resolved it. MC: Black Pegasus continues to crash after the Gameloft splash screen. They attempted to fix that but haven't been able to figure it out and said they'd give me a replacement game but never got back to me on that.

as he was saying the online store and mobile store are not the same...im not worried about the online store but i have bought from both....as far as the games crashing...did they tell you why it was happening i have both games and they never crash
 
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