phone use during charge

[old_codger]

I have found I can't use my phone while it is charging - outlet OR USB.
Can't call out, can't use apps, none of the buttons or screen taps respond.
This is the 1st phone I've owned that reverted to a door stop while charging (although I can receive messages and notifications - I just can't open them).
Is this nnormal? If not, how do I use the phone during charging?

 

[ericshmerick]

Are you using a 3rd party charger? They tend to make the screen unresponsive to touch.

Ensure you use a genuine Motorola charger (i.e. the one that came with the Atrix).

 

[itsallgood]

I have found I can't use my phone while it is charging - outlet OR USB.
Can't call out, can't use apps, none of the buttons or screen taps respond.
This is the 1st phone I've owned that reverted to a door stop while charging (although I can receive messages and notifications - I just can't open them).
Is this nnormal? If not, how do I use the phone during charging?

No, not normal. I use my phone, not making phone calls, when wharging. I've watched movies, answered text and e-mails, opened apps, etc. with no problem.

 

[NeverFollow05]

I just went through the same thing on mine, while using a 3rd party charger. It seems AT&T doesn't know the charger doesn't work correctly with our phones.

Order one or look for a branded charger. I had to order one :-\

 

[superchipmunk]

Order the real OEM chargers from Amazon, buy them with a case or something to get the $25 free shipping. (make sure you choose amazon as the seller)

Amazon.com: Motorola SPN5504/SKN5004A micro-USB Home and Travel Charger: Cell Phones & Accessories

Amazon.com: Motorola Vehicle Power Adapter micro-USB Rapid Rate Charger: Cell Phones & Accessories

I just got both of those and they are the real deal.

Ridiculous prices.

 

[HankAtrix]

Order the real OEM chargers from Amazon, buy them with a case or something to get the $25 free shipping. (make sure you choose amazon as the seller)

Amazon.com: Motorola SPN5504/SKN5004A micro-USB Home and Travel Charger: Cell Phones & Accessories

Amazon.com: Motorola Vehicle Power Adapter micro-USB Rapid Rate Charger: Cell Phones & Accessories

I just got both of those and they are the real deal.

Ridiculous prices.

FYI I have ordered a few of these and the only problem is the cable length. It works great but is only about 3 feet long.

Good luck

 

[HankAtrix]

I have found I can't use my phone while it is charging - outlet OR USB.
Can't call out, can't use apps, none of the buttons or screen taps respond.
This is the 1st phone I've owned that reverted to a door stop while charging (although I can receive messages and notifications - I just can't open them).
Is this nnormal? If not, how do I use the phone during charging?

I don't think your phone is working properly. My Atrix works regardless of the charger I'm using.

Good luck

 

[superchipmunk]

FYI I have ordered a few of these and the only problem is the cable length. It works great but is only about 3 feet long.

Good luck

Yeah that's the first thing I thought when I bought my new phone (same charger came with it)... really, all this great engineering and they give us a midget cord??

You can find USB extender cords or just a good old fashioned extension cord will do the trick.

 

[HankAtrix]

Yeah that's the first thing I thought when I bought my new phone (same charger came with it)... really, all this great engineering and they give us a midget cord??

You can find USB extender cords or just a good old fashioned extension cord will do the trick.

There are also other longer cords that you can buy (any microUSB cord should work)