So I have a service plan with Sprint and I have been with them for about 8 years. The plan I have is Awesome it was a custom built plan from an account manager I have Everything on my plan all the data you could want yadda yadda yadda. So I
I beliieve the issue is: you're buying a new smartphone and entering into a new contract for 2 years (? I assume?) If this is correct, new contracts do not support older plans. Likely, is it not possible for the reps to access your custom plan when setting up your new phone, because of the minimum requirement plan, as well as there are no more custom plans. PLUS we are all taking it up the ass with these new standards of opperation when it comes to policy and requirements for the new breed of smartphones.
That's not entirely true. There are many dumb phones and smartphones the OP could buy, while even renewing his contract for the discount but still keeping his plan. However the Hero is just not one of those phones.
So I have a service plan with Sprint and I have been with them for about 8 years. The plan I have is Awesome it was a custom built plan from an account manager I have Everything on my plan all the data you could want yadda yadda yadda. So I
Not going to work. Everyone is raving about Sprints recent subscriber losses, but what people DONT know is the majority of them, are from people who didn't want to pay for their service, (i.e. SERO plans etc) and ended up going somewhere else thinking they were giving Sprint the shaft. Ironically, they end up paying a different carrier even more for the same or less service. Fact is, the new computer system, Ensemble, is built so reps just cannot change around things like they used to. People were abusing the system, and now that has been fixed. Sprint still has the best prices on the market, and if you want to use a smartphone, you need to pay to play. Sprint needs to make money too, and they need money to keep up their infrastructure. They aren't like ATT and just give million dollar bonus's to CEO's and CFO's rather than dump the money back into the company. Sprint's network has always been the best, they were the first all digital, first to 3G, and now first to 4G. You want a smart phone, it's pay to play. Either that, or go to Verizon and pay 25% more per month.
You can't really believe that. I have always paid my bill early, I have NEVER had a SERO plan. My plan was stock Sprint amd list price. The reason I am leaving is the attitude of Sprint. I am tired of outdated phones. I am tired of roaming data. I'm tired of hearing about the wonderful 4G that I will never see. I am willing to pay for quality. If a quality product costs more, so be it.
Oh boy don't tell me your one of THOSE. How are sprints phones outdated? Really? Bc they don't have ten android hansets and 14 blackberries? Really? You sound like a crybaby to me, and name any phone verizon has and sprint has a comparable one.
As for network issues, no network is perfect. If you feel verizon works better for you in your area so be it.I personally have had no problems, so sprint works for me. I've even seen it where us cellular has the best coverage in some areas.if sprint doesn't cover your area well then you need to get what works for you!
And as for subscriber losses.... most of them are from legacy nextel users... and I do beleieve the merger was a bad idea. Oh well!
Well Guys I am going to keep pushing and see how far I can get who knows maybe Ill get the phone I want and keep the plan I have. Only time will tell I will keep you all informed as to my progress or lack there of.
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