• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

[solved]Removing not installed Amazon App store apps

MacFett

Android Expert
Mar 28, 2011
3,236
740
Sietch Tabr
Update: This has been solved.
Response from Amazon.com
Amazon said:
We currently do not have a method of removing downloaded app files from within the Appstore itself, but you can remove them by connecting your phone to your computer.

To remove the downloaded files from your phone, connect to your computer, then open the SD card. Open the "Android" folder, then "Data", then "com.amazon.venezia", then "cache". If you've purchased any apps from the Appstore, but haven't installed them yet, you'll see them listed here. These files are automatically deleted when you install them, but you can manually delete them from your computer as well. The file names will start with "vnz". Deleting any other files from your device could cause problems, and is not recommended.

We currently do not have a feature enabled to remove an app you've purchased from your "My Apps" list, but I've made sure our developers are aware that this is a commonly requested feature. We appreciate your feedback.
\sdcard\Android\Data\com.amazon.venezia\cache any file starting with vnz is safe to delete.

I have a few apps from the Amazon App store that downloaded and for whatever reason couldn't complete installing on my phone (An LG Optimus V). When I go to My Apps, it shows them as ready to install, so I'm guessing the apk or whatever is hanging out on my phone somewhere taking up space. How do I remove these without uninstall?

I am rooted, have SU, Root explorer and Titanium Backup.

Thanks
 
Where are they? I've searched using Root Explorer and have been unable to find them. I've tried browsing and haven't been able to find them that way either.

I have not rooted my tablet. I have a program that I paid for (Docs to Go) which could not be installed on my tablet due to Docs to Go thru Market being preloaded. I've gotten them to refund the $$, but it still looks like it's loaded. I'd like to see it removed from my list of "updatable" programs on the Amazon App Store. How does this work?
 
Upvote 0
Response from Amazon.com
Amazon said:
We currently do not have a method of removing downloaded app files from within the Appstore itself, but you can remove them by connecting your phone to your computer.

To remove the downloaded files from your phone, connect to your computer, then open the SD card. Open the "Android" folder, then "Data", then "com.amazon.venezia", then "cache". If you've purchased any apps from the Appstore, but haven't installed them yet, you'll see them listed here. These files are automatically deleted when you install them, but you can manually delete them from your computer as well. The file names will start with "vnz". Deleting any other files from your device could cause problems, and is not recommended.

We currently do not have a feature enabled to remove an app you've purchased from your "My Apps" list, but I've made sure our developers are aware that this is a commonly requested feature. We appreciate your feedback.
 
  • Like
Reactions: Deleted User
Upvote 0
OK, I deleted the files, but I still see the apps under the 'My Apps' heading...is there a way to clear that?

Yes, there is. Go to Amazon's web page. Go to Your Account Page. Scroll down to Digital Content and click on "Your Apps and Devices". Click the "Actions" drop down button for whichever app you want removed from your list and select "Delete this app".

This will remove the app from your account and it will no longer show up in the "My Apps" section of the AppStore. Be aware, though, that once you delete the app from your account your status as owning it is gone. This means that if you ever want to reinstall that app you will have to purchase it again (at which point the Free App Of The Day won't be free anymore).
 
Upvote 0

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones