Factory Applied Screen Protector Question

[xiton]

Hey all,

I recently watched a video of a guy removing the factory screen protector from the Titanium. I was extremely surprised by how difficult it was to remove, almost as if it isn't technically a screen protector and perhaps something else.

Am I just being paranoid? Could it possibly be anything other than a screen protector?

Thanks!

 

[insertusername]

I would just remove it so it reveals the "real" gorilla glass.
However, if you plan on using a screen protector anyways, you might as well keep it. But there's no need to install two screen protectors.

Btw, do you have a link to the vid?

 

[xiton]

I would just remove it so it reveals the "real" gorilla glass.
However, if you plan on using a screen protector anyways, you might as well keep it. But there's no need to install two screen protectors.

Btw, do you have a link to the vid?

I do have the link:

‪Motorola Triumph - Remove factory screen protector‬‏ - YouTube

I don't really like his pin method, because I can see myself scratching the phone with it.

However, one thing I notice. If you look at the right angle and in the right light, there is a strange dot pattern on the factory "screen protector", so again, it really makes me wonder what it is.

 

[danthemanohyea]

I don't really like his pin method, because I can see myself scratching the phone with it.

However, one thing I notice. If you look at the right angle and in the right light, there is a strange dot pattern on the factory "screen protector", so again, it really makes me wonder what it is.

I took a razor blade to mine to get it off, just have to be very careful, that's all.

Also, the dot pattern you see is not on the protector, but inside the glass itself. It's the part of the touch screen that recognizes that you're touching it.

 

[xiton]

I took a razor blade to mine to get it off, just have to be very careful, that's all.

Also, the dot pattern you see is not on the protector, but inside the glass itself. It's the part of the touch screen that recognizes that you're touching it.

Very interesting about the pattern. It makes sense, but I wonder why I can't see it on my other phone, like my MyTouch 4G.

 

[knightshade]

Very interesting about the pattern. It makes sense, but I wonder why I can't see it on my other phone, like my MyTouch 4G.

In the right light, I saw something similar on my NookColor's screen

 

[xiton]

So I removed the screen protector, but the glue that holds it on is apparently extremely strong. I have some residue lines on the screen still. Any safe way to remove these?

Thanks!

 

[Marialle]

I just removed the screen protector on my Triumph. It was actually easier than everyone else made it seem...I just pried it up with my nail on one corner and it came up instantly. Hmm.

 

[xiton]

I just removed the screen protector on my Triumph. It was actually easier than everyone else made it seem...I just pried it up with my nail on one corner and it came up instantly. Hmm.

I have a really wimpy fingernail. Well, that and I cut them pretty short! I surprisingly ended up using the same thumbtack method, and it worked beautifully. I just didn't press it towards the screen at all, it pried right up.

I noticed a lot of glue residue left over, and I think I was able to get most of it off with a tiny bit of windex and two different microfiber cloths. I can't notice anymore glue now, so I'm extremely happy with the results.

I'd still like a new protector, but nothing so cheap. I hope there are some good options available soon.

 

[JollyRoger87]

So I removed the screen protector, but the glue that holds it on is apparently extremely strong. I have some residue lines on the screen still. Any safe way to remove these?

Thanks!

Grabbed my girlfriends nail polish remover and it worked wonders!

 

[bludd]

So I removed the screen protector, but the glue that holds it on is apparently extremely strong. I have some residue lines on the screen still. Any safe way to remove these?

Thanks!

I used some of those alcohol prep pads and it scrubbed right out.

I do have the link:

‪Motorola Triumph - Remove factory screen protector‬‏ - YouTube

Thanks for posting that vid, I finally decided to give it a shot after watching the vid. I thought I had scratched one side up pretty bad after using quite a bit of force with the thumb nail. I tried again on another edge and got it the second time and it came right off and all that was scratched was the protector.

 

[DincMT]

Removed mine with a razor, residue removed with a baby wipe, lol. Touch sensitivity is GREAT now!

 

[PatrickD88]

Did not even realize this second protector was there. Just going to leave it on, to be honest.

 

[mixedguy]

Someone at howardforums is reporting that they emailed Motorola about the "2nd Screen Protector" and he got a response saying not to remove it. You can read what they said below..

Just got this back from Motorola:

Thanks for reaching out to Motorola. I’ve reviewed your e-mail and I’m ready to help.

Regarding your concern, the second screen protector that you see is a screen protector of the corning gorilla glass. It is not advised to remove it from the phone as it may void the warranty of the phone.

We hope that you find this information useful and look forward to assisting you in the future.

To all that have removed the 2nd "screen protector"
Source^^^

Very strange... I sent a email about the "Screen Protector" to Corning so I will keep it on until they tell me what it is and if it's safe to remove it..

 

[KryptoNyte]

I don't know about the safety issues, as I've never used screen protectors on any of my phones/tablets, but tearing that sucker off made a huge difference. I would say it solved 95% of the "tap that same spot a few times to get a response" problems.

They ought to release a statement that users SHOULD remove that thing, what a difference!

 

[JohnACman]

I think that the factory screen protector is on there to keep the glass from shattering if the phone is dropped or damaged some way. Kind of like the plastic in the windshield of a car. I'll keep mine on there for now.

 

[Prey521]

BS, Gorilla Glass doesn't need a screen protector for it to do it's thing....especially once as crappy as the one that Moto applied.

 

[Darkseas]

I sent a email about the "Screen Protector" to Corning so I will keep it on until they tell me what it is and if it's safe to remove it..

You're likely to be very disappointed. I sent them an email asking what could and couldn't be used to clean a gorilla glass phone screen -- since there's not a word about it on their web site. Their response was that it was up to the device manufacturer to say that "because each manufacturer can use Gorilla Glass differently."

So I suspect they'll tell you to do whatever Motorola recommends.

 

[mixedguy]

Motorola rep is claiming Screen protector is part of the Gorilla Glass and it was provided by Corning..

Full log below...

Dealbert (Listening)
Dealbert: Hi, my name is Dealbert. How may I help you?
Me: Hi, I just recently bought a Virgin Mobile Motorola Triumph and there is a really think screen protector on the screen. I was wondering if I can take it off with out affecting the warranty
Me: You can see someone taking it off here...
Me: *Youtube Link*
Me: thick^
Dealbert: Let me check here.
Dealbert: As I check here, if you remove it the warranty will be voided. I do apologize.
Me: I see
Dealbert: Is there anything else?
Me: any reason why they need a screen protector on gorilla glass?
Dealbert: Actually that is a part of the gorilla glass.
Me: Oh really
Me: wow
Dealbert: That is correct.
Me: Is this a new type of the gorilla Glass?
Me: My HTC sensation does not seem to have this protector but its also gorilla glass.. Thats why I ask
Dealbert: As I check here, that is the screen protector that was provided by the manufacturer of the Gorilla Glass.
Me: ok
Me: Thanks a lot
Dealbert: You are welcome.
Dealbert: Is there anything else?
Me: That's it
Dealbert: If you need any more information get in touch. Thanks from Motorola, bye!
Dealbert: If you need any more information get in touch. Thanks from Motorola, bye!
Dealbert has disconnected.

It would be pretty funny if the Triumphs actual screen wasn't Gorilla Glass but instead Motorola just bought some special screen protector off Corning to make it shatter resistant like Gorilla Glass..

 

[snart]

BS, Gorilla Glass doesn't need a screen protector for it to do it's thing....especially once as crappy as the one that Moto applied.

Yep. Coming from an iPhone, I was going nuts trying to use the screen on the MT. Once I peeled off that second protector, the display worked MUCH better.

 

[harvickchick]

So does gorilla glass scratch easily? Does it need a screen protector really? I've never had a glass front phone.

 

[snart]

So does gorilla glass scratch easily? Does it need a screen protector really? I've never had a glass front phone.

This is an endless debate, but here's my easy answer:

If you put your phone in your pocket with coins/sand/keys/etc., get a screen protector.

If you don't, you don't need one.

 

[Calbino]

Very interesting about the pattern. It makes sense, but I wonder why I can't see it on my other phone, like my MyTouch 4G.

Has anyone else been seeing these patterns under regular lighting conditions?

I can see the pattern on my phone with ease, and in some games I've played the whole dot pattern is displayed very clearly.

 

[KensterVF]

Has anyone else been seeing these patterns under regular lighting conditions?

I can see the pattern on my phone with ease, and in some games I've played the whole dot pattern is displayed very clearly.

I don't see the pattern anymore after taking off the 2nd layer of the protector (Very tough it take it off. Luckily I've only scratched the shield and not the actual screen when taking it off.

Ken

 

[RayBert]

I removed the second screen protector on my Triumph. The input seems much better and sliding seems much smoother. The glass has the same finish as my Motorola Droid. Two years of use with no screen protector and not a single scratch.

I'll just leave this here: