One of the key features that sold me on the phone was navigation... For my job I use it quite a bit... Currently it can take up to 20 minutes to load which sucks if your en rout... My data connection also isn't very stable, and although I do have a car charger, if battery life improves it'd be an added bonus. As for the 3g hotspot, I don't find myself using it that often, but I can see how that would be a factor... I was told that my phone has a problem itself that's not allowing the update, so I don't want a broken phone either... It's one thing if I had the option of updating but I don't, the searching box supposedly shouldn't be disappearing as it does.