• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Adult websites permanantly restricted on 3?!

I have just realised I had this problem but a few searches on Three's site and I found a page that states that they are improving access to all by removing this restriction filter. The removal states it is from March for a selection of phones and from July for all phones.
I'm new to this forum so will attempt to paste Three's statement here. If this doesn't work then go to the Three support site and search on "Age restricted websites on your iphone".
I rang them today and got the bar lifted on my Sony X8.
-------------------

Accessing age restricted websites on your iPhone.
Why can’t I access certain websites, such as gambling or adult sites?
Our network uses filters to block access to age restricted websites, including adult content, gambling, some personal blogs and file-sharing sites. We’re now updating the way we handle internet traffic to improve the experience for all our customers so you’ll get open internet access without filters.
From March 2011, you will have open internet access on these smartphones. You also need be over 18 and not have an active filter set up on your account. If your phone is not on the list, please bear with us while we update our data settings. You’ll have open internet access on any phone from July 2011.
Note that you need to be over 18 to have the filters removed. If you’re on Pay As You Go and you haven’t previously been age-verified to use the Top Shelf service, you’ll need to have a credit card in your name to remove the filter.

Why do I sometimes get blocked, but at other times I can view the same site?
We’re updating the way we route internet traffic on our network. While we’re doing this work, you may occasionally get routed through a path that blocks access to certain websites. If this happens, switch off your phone and then switch it on again, or switch it into flight-safe mode and then back – this will reset the connection. This is a temporary problem and shouldn’t happen after 11 April 2011.

How can I apply a filter to block access to age restricted websites?
All you need to do is text FILTER to 33333. The filter will be applied within 72 hours.
Note: if you’re using a BlackBerry, we can’t apply a filter on your phone. This is because BlackBerries use different settings to access the internet.

How do I remove the filter?
As long as you’re over 18 and using a phone that’s listed below, just call us on 333 and we’ll do this for you.
If you’re on Pay As You Go and haven’t previously been age-verified to use the Top Shelf service, you’ll need to have a credit card in your name to remove the filter.
Open internet access will at first become available on these smartphones. If you don’t have one of the phones on the list, please bear with us while we update our data settings. You’ll have open internet access on any phone from July 2011.
 
  • Like
Reactions: bladesman
Upvote 0
I don't think it was actually the above suggestion that worked. Just a coincidence that the restrictions were removed after I did that.
I had sent 3 a complaint about this but didn't get a response so forgot all about it. But some new settings have appeared on my phone so I guess it caught their attention.
So set your APN to 3internet.co.uk__default,supl,mms and it should work.
 
Upvote 0
Personally I think it's disgraceful, but Three are adamant and completely unapologetic about it. There seems to be at least two workarounds. I've used the first and can confirm it works a treat.

#1. Change your mobile network settings...
I'm running a Hero, so hopefully these instructions will be roughly the same for you. You'll be changing your mobile network settings and setting up a new APN (Access Point Name).

Go into settings/wireless controls/mobile network settings/Access Point Names. You'll see one padlocked APN there - 3. Go into it to access all the settings. Make a written note of all of them.

Then back out, hit your menu button and create a new APN. I called it 3proxy. Make sure all the settings on it are the same as the padlocked 3 one, except for one crucial change. Change the APN from three.co.uk to 3internet.co.uk.

Make the 3proxy APN your default one and you should now be able to access whatever you like.

#2. Change your default browser...
I haven't tried this, since I only stumbled across it recently. Apparently if you change your browser to Opera mini then you can access whatever you like. It seems Opera uses a proxy so Three don't realise you're accessing restricted sites. Presumably you just download Opera mini from the Marketplace and set it as default.

Hope this helps

NEITHER of these methods worked for me. And all those stating its as simple as using opera mini twice I've downlownloaded it, and ive run it the above apn modifications neither time could it bypass 3's filter.
 
Upvote 0
NEITHER of these methods worked for me. And all those stating its as simple as using opera mini twice I've downlownloaded it, and ive run it the above apn modifications neither time could it bypass 3's filter.

I just tried the apn switch, on a wildfire. it failed here too :( I'll give 'em a bell later.

As I am using the portable hotspot, I am not going to try opera mini.
 
Upvote 0
Yep having same problem as you all....

I've had the 30day rolling one-plan for almost 3 months, suffice to say I verified proof of age with credit card details etc and 3 have debited the 99p for 'top-shelf'....no problems until today!

Yesterday I gave them a PAC code for my old Virgin phone number to transfer over to 3 network which takes 24hrs to process...guess what, surprise, surprise today the topshelf restricted page comes up for dozens of sites where hither to had no problems accessing.
Funnily enough it asks for my credit card details again wont accept them, but allowed me to change my pin??

Will phone 3 tomorrow and let you know what the outcome was....it cant be off one minute and on the next, thats just inconsistent policy on 3's part....I'll follow Placidmaster' tactics or just cancel and get another 30day rolling one-plan sim and cancel this one: a pain as a work around and I dont get to keep my old number!!!
 
Upvote 0
I called 3 customer services and asked them to remove the filter, which they did. They were reluctant at first but then I got all serious with them. I told them I was trying to access urbandictionary.com but was being forwarded to 3's 18-Restricted page, which was offering a list of 3's own adult content. I told them that it was unacceptable for them to try and sell me pornography when I was trying to access a dictionary website. They took my point and removed the filter.
 
Upvote 0
:mad:
Sorry I have no idea why you could access adult content on your nokia but you cant now. Unless it has something to do with changing tarrifs since you got your shiney new Wildfire? ..maybe the new tarrif has the content filter in place :thinking:

Download opera mini from the android market and install that on your Wildfire, it will allow you to access restricted content.


I appear to be lucky, I switched from an old Mix n Match tarrif with x-series silver add-on (which has no content filter) to the Sim
 
Upvote 0
Three seems to be blocking purchases through veripayment which is rather annoying as I don't feel comfortable entering credit card details through the TOR network and have no other internet access.

I tried the 3internet APN and that didn't work for me.

What's the latest advice? Give them a call?

Thanks.

Bunders.
 
Upvote 0
Hey guys,I tried changing my apn as instructed above. It works fine. However I was wondering if it is legal. Going into the 3 app I realised that the network now thinks that my phone is a dongle,meaning I was unable to log in to any account as I do not have broadband. My programme entitles me to as much as I can eat data and some free talks and messanges.yet at some point I even managed to make a phonecall to a phone number abroad.I guess I could also make calls to uk numbers without being charged.Switching back to the original settings everything worked fine ( my balance was 0 pounds as before,my programme was the same) but of course the restriction reappeared.
 
Upvote 0
I just tried to access tshirthell.com on my Desire having just got my first smartphone with 3. It loads a page that says the content is restricted. I called them as I thought I'd just have to say I was over 18, but was told 3 does not allow any of its customers to access the adult websites they want to, even if they pay. You can pay 5 pounds per month to access 3's adult material, but you still can't look at any site you like, including the comedy and culture sites censored by 3 for bad language.

As the network provider that stresses they are all about the best mobile internet experience, this seems crazy. Especially since you can access any sites on any other network.

Anyone else got a view on this?

Can't believe the 3 network, did'nt tell me this when i sighned up for there service, not just adult material there blocking, cant access any proxy sites, blocking nearly every site with the word proxy in it, where is 3 based "China". will advise everyone i know not to go with the 3 network.
 
Upvote 0

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones