Help My Photon shows a red tint? Is it faulty or is the screen that horrible?

[smurillo21]

*Sorry I mean tint.

I took some pictures comparing my Ipod with my Photon. Should I return this phone for another Photon? I'm still within the 30-day return period. Thanks!

 

[edlex]

Looks fine to me.

 

[mitchedo]

I think that's just how it looks. If it bothers you, return it and get something else.

Your iPhone looks too green to me. Perhaps that's what you're accustomed to.

...and I think your brightness is too high, which has nothing to do with the tendency to be a little red.

 

[brushrop03]

Yeah that's just how the screen looks. During video playback there's just a lot of saturation. And also during dark scenes, the Photon doesn't do too well. Almost impossible to see anything in some cases.

I compared it to the Evo, Evo 3D, and Samsung Charge, and the Photon came in last when it came to video quality. If you watch a lot of video, i'd return it and wait for the Galaxy or consider getting the 3vo.

Though the Photon does win out in other features such over the 3vo such as speaker volume and apparently call reception. I can't speak for the cell reception. I live in a major city, and none of the people I know have had reception issues with their 3vo.

Should be an announcement for the Galaxy on Tuesday during Samsung's press conference.

 

[Xenic]

your brightness is way too high

 

[floorguy]

yup i agree to bright....

hey whose the hottie in that last pic???

 

[brushrop03]

your brightness is way too high

yup i agree to bright....

Well brightness won't affect the red hue. My display is set, usually, at around 20% and it's still the same

 

[Frisco]

Red ting? Do you mean a red thing?

Sorry, couldn't help it.

Also, I couldn't help but change the thread title/spelling.

 

[whatsitsname]

That is just the way the Photon is. I think the phone's color temp and contrast control is out of whack. Att's Atrix looks the same so I don't think Motorola is going to fix this any time soon.

 

[Mikenk]

That is just the way the Photon is. I think the phone's color temp and contrast control is out of whack. Att's Atrix looks the same so I don't think Motorola is going to fix this any time soon.

For what's it worth, I did a lot of experimenting today which resulted in some conclusions on my phone and conjecture on all.

My mission was to get a permanent set of pictures for my phone library with pictures of wife, kids, grandkids, and dogs. I transferred the best (most taken with DSLR) to the Mopho. I observed the differences in picture quality between my computer monitor, the mopho, and the mirrored image on my HDTV. On my phone, the picture color tones and contrast were excellent. However, the picture was definitely darker on the Photon. Bright pictures were fine; the darker parts were definitely too dark. That is the only problem on my phone display; I can't believe cell phones do not have an adjustment for that.

Every one of my HD sets have arrived needing to be calibrated with wide differences in initial settings. My conjecture is that all cell phones also have significant variations between phones; that would explain why some of the posted pictures have color tones and contrast out of whack while others (like mine) are fine in that regard.

I am curious. Is there any cell phones that allow picture adjustments like all TV's have?

Mike

 

[whatsitsname]

The Samsung galaxy 2 have color adjustments. I don't know about contrast.
Also I find the color/contrast to be worst when viewing videos on the Photon. Photos are less noticeable to me.

 

[Mikenk]

Out of curiosity, I watched some movie trailers and compared to my monitor. My colors and contrast are fine - a little darker on the Photon. On my phone, all I need is a little more brightness.

It would seem to me that anyone (if watching tiny video is important) who is buying any cell phone should play a reference video on any new phone and keep exchanging until they get one with the best display. IMO, High variations are inevitable.

 

[whatsitsname]

I tried 2 Photons and went to 2 different Sprint stores to try their Photons. All of them exhibit the exact same "symptoms". Screens are so dark that they lose details. Skin tones are very unnatural looking like a flashlight is shinning on their skin (during darker scenes). Of course the rosy red skin tones like the op during brighter scenes. There are other video players such as "MX video player" or "Moboplayer" that has the ability to adjust brightness. It did not help. All it does is brighten whatever light that is available but the black will still be too dark.

 

[Anthony.0]

*Sorry I mean tint.

I took some pictures comparing my Ipod with my Photon. Should I return this phone for another Photon? I'm still within the 30-day return period. Thanks!

It looks like the colors are over-saturated a bit.

 

[novox77]

Let's take this Natalie Portman photo (from Black Swan maybe) as an example:

This is a good example of a "washed out" image. There is complete loss of detail in the light areas (in her face and in the background brick). This is NOT a saturation problem, nor is this a brightness problem. This is a contrast problem. Adjusting the brightness will make the white area less white, but it will not bring out the detail that has been washed out. AFAIK, there is no setting to adjust contrast. If there is, turn it down.

As for the red tint, that is an entirely separate issue. It is a combination of oversaturation plus being weak in the yellows.

Can't say if this is a widespread problem, but from your photos, the color reproduction is pretty bad. I'd go for a replacement.

 

[whatsitsname]

As I have said in an earlier post, I have been through 2 Photons and examine 2 more Photons at different Sprint stores and they all exhibit the same problem. I would have to guess that it is not isolated to just 1 or 2 phones.