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Help Turning off and on, on its own?

ok so mine has been turning off and on by itself ever since 2 days after i got the phone ive only had it 3 weeks but im out of town so i cant take it in. It is makin me pretty upset. I am sorry i dont understand some of this lingo on here though if someone knows how to fix it and act like your talking to an old man with no technology smarts thatd be great lol im only 20 but not very tech. smart THANK YOU SO MUCH!!!!
 
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If you haven't even begun messing with it 'tech' wise, then you may need to take it right back at Metro for a replacement.

Honestly, the thought of getting a phone brand new, 2 days to 3 weeks, not tinkering with it, and its going crazy by itself is outrageous.

If you have 'messed' with it, rethink your steps, see what changes you made to the most recent one and see about undoing them.
 
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I had the same problem, it happened randomly for about 3 weeks after I bought it. Metro won't replace it unless you can actually show it happening, which would be nearly impossible.

The problem is actually a ram issue. Too many programs running on a computer not fast enough to handle them at once. Getting a task manager helped a little bit but once I rooted and removed the bloatware on the phone it hasn't happened once.
 
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