O lordy! haha. Good luck!
Personally id "know my stuff" before I go in.
For example if you dont:
My mom went to a store to get a basic phone, she left after an hr with a lg cosmos 2 for $150!!!! HELL NO!
She got home and i returned it ASAP. Ordered it online and got it for ABOSULTLEY free.
They sold her a "bundel pack" witha $29.99 car charger, case, screen protectors, all this crap. lol. Even a ringback tone! haha.
Its a BASIC phone...all she does is txt and talk. She didnt need all the crap she got. Most VZW store reps IMHO are very very pushy. Some are and some are not. Anytime i got to VZW, i KNOW why im there, what I want, and how much it costs......makes it a very simple and pleasant trip
GOOD LUCK!!!