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VZW taking orders via phone

I ordered mine as well. I also added the desktop dock and she said there were two listed. One has some sort of a remote, perhaps for media capabilities. On a whim, I decided to give it a shot. She could not find the car dock in the system. They said 2 day shipping, but if it ships out of the warehouse I normally get it from and it ships today, I should have it tomorrow anyways. I'm excited either way.

Also, I just went to verizon's site to see if the order status worked and it asks for a location code for phone orders. How they heck are we supposed to know that?
 
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At first I was told the same thing - then he checked again and he was able to order it for me!

It amazes my how the phone reps are not consistent about what they tell customers (and potential customers), whether it's about support or a nice new device.

It seems a memo would have been out, etc.

So, I suppose the lesson is, keep calling and keep asking, as you did. ;)
 
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It amazes my how the phone reps are not consistent about what they tell customers (and potential customers), whether it's about support or a nice new device.

It seems a memo would have been out, etc.

So, I suppose the lesson is, keep calling and keep asking, as you did. ;)

I think its more likely that no memo was sent out. The rep I dealth with initially said the release date is tomorrow. I told her some websites and forum posts indicates people have been able to order it. She said they weren't told that they could but just decided to try it for me. Sure enough, it took.

So it would seem to me, its worth asking them to try putting the order through. But hopefully being later in the day, most of the reps have figured it out or heard about it by now.
 
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Epic fail... So 12 hours after I ordered I still didn't get an email with a tracking number... So I cal to see what's up, and they got my work address wrong, they transposed two of the words, and canceled my order! Super pissed!!!! Oh well, called the store closest to work and made an appointment for 9am tomorrow, hope my boss doesn't mind me skipping out for an hour.
 
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