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Help [Known issue/resolved] Turn off headset (so Square will work)?

dzar

Well-Known Member
May 25, 2010
132
39
St. Louis, MO
I have a Square "square" for reading credit cards (search for "Square" on the Market to see the app if you're not familiar with this). It works fine on my Samsung II S but refuses to read the same card on my EVO 3D. I suspect the reason is that when I plug in the reader to my audio port, the phone detects it as a headset and captures that port as an audio port even though I'm not in any application using audio at the moment (no phone, no music player, etc.).

Does anyone know a way to either turn off this auto-detect feature or another way to get the "square" to work? The Square app sees that it's there, but I suspect when it tries to get access to the data, it's shut out for someone else is holding the resource open.
 
I finally got a response from Square. Known problem. This does solve it for me (sort of... the card reading fails more often on the E3D than on my Samsung)

1. Open the Square app
2. Insert the card reader
3. Tap the home button
4. Adjust the phone volume up/down
5. Tap the Square icon to open Square again
6. Start swiping!
 
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