According to one WA rep here in Denver, all Denver Costcos and Verizon stores are experiencing a 2 day delay in shipments. Shipments were supposed to arrive yesterday but it now looks like tomorrow is more likely. Not sure how reliable this is, just passing it on.
Correct, that's a two day period between it posting in our inventory list and it's arrival.
Not true. Everything I've been told is that this deal will be going on for a while. And there's the fact that we were told about the battery shortage (more on that in just a bit), and how to go about that, which only just started. And it didn't show up on the weekly promotions as changing, and that only came out on Wednesday.
Yankee,
I realize you have nothing to do with this situation - you have been nothing but gracious, and helpful.
You're welcome.
After not having any luck with getting a unit at the kiosk (always missed it by one) - and having the guys pull up my account and verify eligability etc., I decided to hedge my bets and placed the order online. I confirmed eligability, unlimited data plan, and processing time.
Within an hour I received an email addressed to a different person saying my order was cancelled - calling in - it was not - the email was sent in error.
Today I receive an email 5 days after the order was processed - telling me that the order was cancelled - because Wireless Advocates can not do upgrades on Business Accounts.
I called in and was told that NONE of the online, or kiosk employees could do anything on a business account.
I called my local kiosk and was told again - it would be no problem - and to just come by when they have them.
I can honestly say that I have very little faith in Costco/wireless advocates. And I still sit here - without a phone.
I do apologize for the situation, and I'm a bit taken aback by it. None of it really makes sense. I don't understand how the site could cancel your order twice or tell you that you can't upgrade a business account. You just need to use your Tax ID number instead of your social. We do them all the time.
I sympathize with your frustration and completely understand if you decide to take your business elsewhere. Radio Shack seems to be the only retailer offering anywhere near as close a deal, so perhaps you'd want to look toward them if a resolution to your issue isn't met. You'd still wind up paying more than us with the accessories, but at least you'd have the phone you desire and when you desire it.
Finally picked up my Bionic today from Costco and for what is it worth, I was able to return my Droid Charge 89 days after I purchased it (Purchased June 19th, 2011). When I bought the Charge I let the KM know my intent was to return the phone and get the Bionic or SGSII, which ever came out first. He said that was fine and lived up to his word when I returned the Charge today. However, the apparently they are having some kind of battery issue (not sure if it is a shortage or what) but my bundle didn't include the extra battery. It did include the charger for the extra battery. The KM told me to check back next week as he wasn't sure what they were going to do about it. Anybody else hear that?
This is the first shipment my Costco has received since launch day and they only received 3 phones.
The battery shortage is true and has adversely affected shipments. To complicate matters worse, it won't be until October that Motorola has the batteries ready to ship. I'll know tomorrow exactly how we plan on going about it. I knew Wednesday, actually, but I forgot.
Also, I have to eat some crow here. I'm trying to get the proper info out to you guys as quickly as possible, so there's going to be times when information changes as developments occur. This was one of them. We only received three units today instead of the large shipment we were hoping for. I'm desperately hoping we get another shipment tomorrow, but I have no way of knowing until I'm there. The reason for this being the battery shortage.
Also, I did want to let you'se know that I'll be going on vacation starting Saturday. I'll be away for a week, so I may not be around to get to every question. Of course I'll have my Bionic in hand, so I'll still have access, but expect any answers to be much shorter.