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Help LG Shine Plus Android 2.2 Upgrade

I went into the LGMobile Update program today, and low and beholf there was a "Start Updating" button.

When it gets to the Analysis screen, I got a warning to back up your data etc, continue "Yes/No"

Click on Yes

"Software update is not supported for this model"

This was how I got to LG-C710h-v10d.

Anyone else get this?

Does the "LGMobile update program" update android? I thought it only updates the firmware to the v10d.

*Edit*: I just tried, and I'm getting a message saying I have the most current version, which is v10d.

I'd be surprised if thy released the update over a long weekend.
 
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Does the "LGMobile update program" update android? I thought it only updates the firmware to the v10d.

*Edit*: I just tried, and I'm getting a message saying I have the most current version, which is v10d.

I'd be surprised if thy released the update over a long weekend.

Probably just firmware, but I make a habit of running it every month or so and seeing what I get.

I have no idea how OS versions get updated... on my buddy's tablet, he just powered it on one day and a popup asked "Do you wish to update to 3.2"... no clue what happens to our phones.

I hope it comes soon.
 
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MikeP: Hello, Karendar. Can I help you with anything today?

Karendar: Hello, I own an LG shine plus and have read many rumors about an Andriod update to either 2.2(Froyo) or 2.3 (Gingerbread), the latest rumor for a release date was September 6th. Is there a current release date we can expect the update?

MikeP: Currently only select model phones may have an update. To check whether your phone has an update please follow the below instructions:
1. download and install the mobile support tool on your computer.
2. Once the software is downloaded and installed on your computer you will need to take your phone out of mass storage mode.
-To take your phone out of mass storage mode on your phone you need to go to Menu
 
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Sigh. To think I gave this phone a 5 star review on the Telus smartphone page. Now I want to go back and give it a 1 star review for the update delays.

Could this also contribute to the delay?
LG lays off 30% of overseas mobile staff | News Articles | Mobot.net

edit: I got this message today from Telus on twitter
Here are the information we have about an update for your device so far. You need to understand that the upgrade comes from LG. We do not have any details until an update is released by the manufacturer. I hope I was able to help. Eric
 
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Probably just firmware, but I make a habit of running it every month or so and seeing what I get.

I have no idea how OS versions get updated... on my buddy's tablet, he just powered it on one day and a popup asked "Do you wish to update to 3.2"... no clue what happens to our phones.

I hope it comes soon.

guys, firmware IS android. android IS firmware. one and the same.

the software update upgrades android 2.1 to a later version of 2.1, but we're all mostly running that already and it's been out since feb.

2.2 or 2.3 which supposedly are coming out this month (at least on telus according to a leak) are still not showing and are now officially late. it was supposed to be announced last thursday if I read those leaked phone-cam images correctly.

read the lg shine plus upgrade column in these pics, particularly the first one. http://mobilesyrup.com/2011/08/02/leaked-telus-roadmap-shows-upcoming-iphone-5-blackberry-sony-ericsson-and-samsung-devices/

I really want it for this phone, but am not expecting it. that or a nice hacked rom with apps2sd enabled (Ext version would be even better than google version fwiw).
 
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guys, firmware IS android. android IS firmware. one and the same.

the software update upgrades android 2.1 to a later version of 2.1, but we're all mostly running that already and it's been out since feb.

2.2 or 2.3 which supposedly are coming out this month (at least on telus according to a leak) are still not showing and are now officially late. it was supposed to be announced last thursday if I read those leaked phone-cam images correctly.

read the lg shine plus upgrade column in these pics, particularly the first one. http://mobilesyrup.com/2011/08/02/leaked-telus-roadmap-shows-upcoming-iphone-5-blackberry-sony-ericsson-and-samsung-devices/

I really want it for this phone, but am not expecting it. that or a nice hacked rom with apps2sd enabled (Ext version would be even better than google version fwiw).

I disagree!

Firmware is lower-level microcode involved in the implementation of machine instructions. The boundary between hardware and software

Android is an operating system based upon the Linux kernel specifically designed for mobile devices.

I often do firmware updates on computers to address issues with hardware. That does not mean I am making any changes to Windows, Linux, OSX or whatever is being used as an operating system of the computer I update the firmware on.

They are different.
 
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I disagree!

Firmware is lower-level microcode involved in the implementation of machine instructions. The boundary between hardware and software

Android is an operating system based upon the Linux kernel specifically designed for mobile devices.

I often do firmware updates on computers to address issues with hardware. That does not mean I am making any changes to Windows, Linux, OSX or whatever is being used as an operating system of the computer I update the firmware on.

They are different.

hiya burned, nice to see a local :)

they are different on a pc. on an android phone they are all firmware, as is true with most handheld devices.

I was on the firmware development team for a successful semiconductor company with a major standalone hardware product.

On that company's devices there is one large application that runs on the devices. It handles everything from low level usb stacks, chip-to-chip memory management and resource management, super low level stuff right up to the on-screen UI and even an entire local web-hosted remote management interface complete with graphics. That is all on every device they sell.

And that is called the firmware. It is imho closer to being the equivalent of an entire operating system on a phone compared to a standalone computer with the operating system being loaded off disk into ram where it runs as a program.

however the distinction is still of course a matter of perspective.

you're quite correct when it comes to computers, but again let's look at routers. like linksys, dlink routers etc that most of us own for wifi access at home etc. you can do a firmware update on those. is the firmware only the low level stuff that lets it's higher level operating system and ui interface interact with the hardware (which is my vague interpretation of your definition of hardware)? No, the firmware on these devices is the entire application that does literally everything. it's the lowest level to the highest level parts of device.

I claim the common distinction is that firmware is code that is stored in rewritable memory on a device but is not forgotten when powered off. whether the code is a low lying layer that does only low level things or if the code makes your coffee and changes diapers, it makes no difference, because that would actually be defining the term based on what it does, not how it is stored. there is hardware, software, and firmware which is sort of half and half. software is forgotten without power and needs to be reloaded. hardware is always there and can't be changed or rewritten in any way shape or form. firmware is able to be written to but doesn't get lost when powered off. in a pc, the os is software. in an android phone, the os is firmware. in a commodore 64, the os was in hardware (rom).

So by that same definition, android is not to be considered as a distinction from "firmware" on an android phone. android is a part of the firmware, as is the bootloader, the recovery, the kernel, and even the radio. This was my point for mentioning it in the first place as users here were claiming firmware was updated but not android, or vice versa. That distinction can't truly be made and I suspect google engineers would agree with me (but I'll have to ask to make sure LoL).

Certainly as an android dev I've never heard of that distinction from any other android devs, but of course everyone has different experiences.

Not trying to dispute things, just pointing out how android phones are actually different from the example you cited in defense of your point of view.

as always, imho, ymmv, and so on :)

I'm always happy to be proven wrong. but it will take proof in this case.

Cheers
 
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Also, I suppose that if popular usage is the definition of what a word means, a google search for "is android firmware" (not in quotes...) tells us that android, the OS, is actually firmware:

is android firmware - Google Search

sample output when I ran this query:

  1. Oldest Android firmware still the most popular | Android and Me

    androidandme.com/.../oldest-android-firmwar... - United States - Cached
    photo.jpg

    by Taylor Wimberly

    3 May 2010
 
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Thanks for the clarification, Dkelly.

and again today:

"The Cell phone is the latest version already. So you don't need to update."

cool, just trying to make sure we're all talking about the same thing here :)

yea.... there are now three out of four dates in that spreadsheet photo I posted above that have been missed by telus for the new shine plus update.

If LG is the one that is late delivering the update to telus then telus should be making it very clear that they were told a date by LG and that LG has failed here clearly. But if telus continues denying that there ever was a release date, despite clear factual evidence posted above, then I would say the blame lies clearly with Telus for not delivering on the deadline they created themselves for this phone's update.
 
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cool, just trying to make sure we're all talking about the same thing here :)

yea.... there are now three out of four dates in that spreadsheet photo I posted above that have been missed by telus for the new shine plus update.

If LG is the one that is late delivering the update to telus then telus should be making it very clear that they were told a date by LG and that LG has failed here clearly. But if telus continues denying that there ever was a release date, despite clear factual evidence posted above, then I would say the blame lies clearly with Telus for not delivering on the deadline they created themselves for this phone's update.

Or they can just cover themselves completely by saying that leak was a complete hogwash that was never an official Telus announcement...
 
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OH MY GOD !!!! :(

[FONT=&quot]Hello Sebastien Gauthier.

According to the information I have available at this time the Shine Plus will be receiving an update to 2.3 in late September of this year. Unfortunately we do not have information from the factory regarding why one model receives an update but another does not.

Regards
Dave H.
LG Customer Service
LG Canada

This email and any files transmitted with it are intended solely for the person or entity to which it is addressed and may contain confidential, proprietary and/or non-public material. Any review, re-transmission, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender, delete the email from your system, and destroy any printouts or copies.[/FONT]

The leak may be fake, but this is from LG. So sometime in this week or the next we SHOULD see an update, but we probably won't.
 
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I emailed LG two days ago and got this response:

Unfortunately at this time we do not have information on upcoming updates. Should an update become available you will be notified that is it available for installation.
Dave H.
LG Customer Service
LG Canada


So.. I guess we will have to wait. By the way I left my HTC Desire for this phone. I like how much more solid it feels and I like the slider better than trying to type on an LCD. If it had white back lighting it would be almost perfect.. Battery life is three times the HTC and the screen on HTC scratches VERY easily.
 
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You have no idea how how annoying it is to install Google+ without app2SD. Oh wait, those of you that did install Google+ probably do, because it takes up 24.5 or so MB of space out of the little space we have. I dont get why LG wont push this phone 2.2 at least, the ALLY which is the SAME PHONE NEARLY JUST BLACK in the states has it, yet our phone doesn't have that.
 
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You have no idea how how annoying it is to install Google+ without app2SD. Oh wait, those of you that did install Google+ probably do, because it takes up 24.5 or so MB of space out of the little space we have. I dont get why LG wont push this phone 2.2 at least, the ALLY which is the SAME PHONE NEARLY JUST BLACK in the states has it, yet our phone doesn't have that.

Oh I have an idea alright... had to uninstall pretty much everything just to get it on. The last update to G+ really took up a lot of room.

It would have been different if we had 1GB of internal space. That would have made a world of difference. 256MB is worse than bare minimum.
 
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Very subtle differences between the Ally, indeed. Although trying to fit a ZAGG InvisibleShield for the Ally on the Shine Plus is an interesting (read: frustrating) challenge.

Anyone notice that in LG PC Suite IV it indicates there IS an update available, but the LGMobile Update program says "your phone is up to date?" Talk about a teaser/mixed messages.

BTW: I use Link2SD (free) which helps squeeze more apps on the phone SO much! It's not perfect, but it's a huge help. You just have to create a second (FAT) partition on your SD card manually and off you go. Requires root, though...

https://market.android.com/details?id=com.buak.Link2SD&hl=en

You have no idea how how annoying it is to install Google+ without app2SD. Oh wait, those of you that did install Google+ probably do, because it takes up 24.5 or so MB of space out of the little space we have. I dont get why LG wont push this phone 2.2 at least, the ALLY which is the SAME PHONE NEARLY JUST BLACK in the states has it, yet our phone doesn't have that.
 
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Anyone notice that in LG PC Suite IV it indicates there IS an update available, but the LGMobile Update program says "your phone is up to date?" Talk about a teaser/mixed messages.

pc suite iv tells me that too but then tells me that the update is the one I already have installed (and have had installed for a long time now, months old).

so I think maybe pc suite iv just sucks at identifying what fw you have on your phone. maybe if it's rooted it gets it wrong or something.

by the way, that rooted sd storage thing is new to me, I'll read about it, thanks!
 
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Very subtle differences between the Ally, indeed. Although trying to fit a ZAGG InvisibleShield for the Ally on the Shine Plus is an interesting (read: frustrating) challenge.

Anyone notice that in LG PC Suite IV it indicates there IS an update available, but the LGMobile Update program says "your phone is up to date?" Talk about a teaser/mixed messages.

BTW: I use Link2SD (free) which helps squeeze more apps on the phone SO much! It's not perfect, but it's a huge help. You just have to create a second (FAT) partition on your SD card manually and off you go. Requires root, though...

https://market.android.com/details?id=com.buak.Link2SD&hl=en

Just installed this, looking good so far, since the main reason I am looking for 2.2/2.3 is to install more apps.
 
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