Good morning!
As data devices are becoming more popular, all carriers run into congestion issues on their network. Verizon Wireless has made the proactive decision to protect our network and our customers by implementing Network Optimization. This can help ensure high quality network performance for our entire customer base. Fact is, 95% of our data users consume 2MB or less each month, and the usage has to meet ALL of the criteria in order to be affect by Network Optimization.
I would like to point out the following information directly from our website:
Only a small percent of customers will be affected. To be affected, you must be:
- A data customer on an unlimited data plan;
- Have a 3G Verizon Wireless device (if you have a 4G LTE device you will not be impacted); and
- Among the top 5% of data users in a given month.
Then, you will only be affected:
- When you are on the 3G network; and
- When you are connected to a congested cell site.
Thank you!
^AE
VZW_CS
Follow Us on Twitter @VZWSupport