Help Droid Bionic wont turn on

[nelle47]

I've had my Bionic 5 days. All of a sudden will not turn on. Help.

 

[El Presidente]

Welcome to AF!

Have you tried pulling the battery, leaving it out for a few mins, re inserting, then trying again?

I'll move your post to the Bionic forum too.

 

[thatguy188]

Im not trying to sound like a smarty butt, but is your battery charged?

 

[LrdAnkh]

I believe he is experiencing the Black screen of death, as stated a simple battery pull wait a few seconds and reinstalling it should do the trick.

 

[wyzird]

I am now having the same issue. It didnt start happening until I got the extended battery. Dont know if it is related or not. I did a battery pull and that took care of it, but it has happened again. If it does it again I am going to put the other battery back in and see if it happens then.

 

[dberthia]

After a week of use, my Bionic (with extended battery) started turning off by itself, requiring a battery pull to boot again. I don't know if this is your issue, but what solved my problem is going to Settings --> Battery and data manager --> Battery Mode and selecting the "Performance" option. Apparently the battery saving modes are buggy.

 

[LrdAnkh]

After a week of use, my Bionic (with extended battery) started turning off by itself, requiring a battery pull to boot again. I don't know if this is your issue, but what solved my problem is going to Settings --> Battery and data manager --> Battery Mode and selecting the "Performance" option. Apparently the battery saving modes are buggy.

Mine is on the nighttime savings mode, and i have it on a dock all night, I dont know if that is enough to bypass the issue.

 

[New Rising]

After a week of use, my Bionic (with extended battery) started turning off by itself, requiring a battery pull to boot again. I don't know if this is your issue, but what solved my problem is going to Settings --> Battery and data manager --> Battery Mode and selecting the "Performance" option. Apparently the battery saving modes are buggy.

My phone would randomly shut off while it was sleeping and I couldn't turn it back on till i removed the battery, it happened like 2 or 3 times. Then I went to the battery mode and turned off the night time saver and put it in performance mode. I haven't had the problem since.

 

[LrdAnkh]

I think that the problem is more on the stock battery rather than the extended as you can see here:

Have you had a Black Screen of Death with your Bionic? - Android Forums

I had it happen once but i was monkeying around with the phone trying to learn all it could do and installing a ton of apps at the same time and I think I caused it, I had the extended battery at that time but as I said I may have caused it, it has never happened again.

 

[wyzird]

After a week of use, my Bionic (with extended battery) started turning off by itself, requiring a battery pull to boot again. I don't know if this is your issue, but what solved my problem is going to Settings --> Battery and data manager --> Battery Mode and selecting the "Performance" option. Apparently the battery saving modes are buggy.

My phone kept shutting off by itself and I would have to do a battery pull to get it back on. I tried this yesterday and it has not happened again. I had turned off 4G and I kept losing my signal. I turned 4G back on and I have not lost my signal since. (I do not have 4G service where I am). Thanks to dberthia !!!

 

[pbj84]

My phone would randomly shut off while it was sleeping and I couldn't turn it back on till i removed the battery, it happened like 2 or 3 times. Then I went to the battery mode and turned off the night time saver and put it in performance mode. I haven't had the problem since.

I have the extended battery as well and I see this happen about once a week now. I notice it during the day, so I am not sure how performance mode fixes this since daytime operations in night mode should be the same as performance mode during daytime. But, it's sure worth a try. Having the phone turn off and not knowing about it really is a pain!

 

[dberthia]

I notice it during the day, so I am not sure how performance mode fixes this since daytime operations in night mode should be the same as performance mode during daytime

Mine would shut down during the day as well, and Performance mode fixed it. I can't explain it, but it did work.

 

[thetingster]

Mine did the same thing last night. I checked this morning and sure enough the battery saver mode was switched to night-time. I am now on performance so we'll see how it goes. I just have the standard battery.

 

[Pushwall]

I got a black screen of death with my extended battery and did a battery pull to try and get my Bionic to turn back on. After an hour of not being able to get my Bionic to turn back on (plugging it in showed the battery 100% charged), I finally put in the regular Bionic battery and was able to get my Bionic going again. So in my case,...bad extended battery! I'll be taking it back to Verizon for a replacement this week.

 

[New Rising]

I have the extended battery as well and I see this happen about once a week now. I notice it during the day, so I am not sure how performance mode fixes this since daytime operations in night mode should be the same as performance mode during daytime. But, it's sure worth a try. Having the phone turn off and not knowing about it really is a pain!

How's it working out?

 

[pbj84]

How's it working out?

So far it's all good. But I was only getting the problem once a week.

 

[pbj84]

So far it's all good. But I was only getting the problem once a week.

Ok, it happened again, and I made the battery mode change earlier in the day.

I am now back to default battery mode (nighttime) and back to the original battery. Ugh!

 

[PhilD]

you guys/gals should turn on USB debugging and then attempt to follow the instructions in this thread next time you get a BSOD so you can attempt to generate a bug report for Moto

 

[donnag131]

Mine went black twice yesterday and once the day before. Verizon's tech checked and told me that Motorola was aware of it and was working on a fix. I will try Performance Mode and see how today goes.

 

[donnag131]

UPDATE: So about 5 hours after switching from nighttime saver mode to performance mode, my screen went black again and I had to take out the battery as usual to get it to work. I do not have an extended battery, just the one that came with the phone. Any other ideas?

 

[poof101]

This happens to me with performance mode on. I have extended battery.

 

[PhilD]

if any of you guys have exchanged your Bionic for another one because of the BSOD problem, will you please provide your feedback in this thread? thanks a lot, appreciate it

 

[pbj84]

you guys/gals should turn on USB debugging and then attempt to follow the instructions in this thread next time you get a BSOD so you can attempt to generate a bug report for Moto

And it has happened again with the stock battery. I did follow the link and read the debugging process from moto as suggested above. It never created the debug file.

 

[CKwik240]

I think that the problem is more on the stock battery rather than the extended as you can see here:

Have you had a Black Screen of Death with your Bionic? - Android Forums

You can't draw that conclusion from that poll. You would need data that you can use to determine the percentage of each type of battery user exists. Speculatively, there are going to be less users who have the extended battery so in terms of absolute numbers, it would be expected to see a lower number of extended battery users with the problem. I suspect the percentage of each type of battery that have the BSOD problem is much closer to each other than the poll might suggest.

 

[PhilD]

And it has happened again with the stock battery. I did follow the link and read the debugging process from moto as suggested above. It never created the debug file.

yeah, unfortunately it doesn't seem to work for most people when the phone is locked up, that's too bad because, based on the comments by the forum manager over there, i think Moto is clueless on the cause.