Excellent post!
In my opinion, I think the frustration comes over not having the “perfect” situation. Some of us have Verizon, the best and fastest network in the U.S., but not the phones that we would enjoy the most. When we see other, “lesser” networks get better hardware, it can be disappointing because having those phones would make our experience so much better.
Others are on “lesser” networks, with no LTE or no unlimited data, but have higher quality phones. Unfortunately, they feel that they cannot get the best experience because they have super phones but without the best network experience.
So some of us are a little tired of the compromise we have to make, especially in light of the money we’re all spending on a month to month basis. I know I’ve come across as a Verizon hater, but I’m not, really. I would hate for them to go out of business, they generally have good customer service, and their network is excellent. I just wish they would make my experience the best possible.