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Help Voice Control after 2.3.3 upgrade

funpig

Android Enthusiast
Nov 29, 2010
641
76
The shine plus has a built in app called Nuance Voice Control (Vsuite vers. 4.0). In order for it to have any accuracy, you have to run an "Adaption" in the app settings to train it to recognize your voice. My adaption no longer works after the upgrade. As a result, the accuracy is very very poor.

Does Voice Control (in particular the adaption) work for any of you who have done the upgrade? Is there anyway to get the apk for the Voice Control and can it just be installed? I did this for a buggy Thinkfree in the last version of 2.1.

Thanks for any help.
 
Do any of you use the Voice Control to make calls??

Anyways, today Telus sent me a replacement phone by Purolator.

Since I got no response from you all I assume that my phone was just an anomoly. Plus I note that LG has put up the update again on their website hopefully fixing all of the bugs. So, I ran the upgrade on the replacement phone. Unfortunately, same thing again!! The voice control no longer works on the new phone (cannot adapt voice). Called Telus exchange, they will send out yet another phone. This time, I will hold off on the upgrade until I know that the voice control issue has been fixed.
 
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Do any of you use the Voice Control to make calls??

Anyways, today Telus sent me a replacement phone by Purolator.

Since I got no response from you all I assume that my phone was just an anomoly. Plus I note that LG has put up the update again on their website hopefully fixing all of the bugs. So, I ran the upgrade on the replacement phone. Unfortunately, same thing again!! The voice control no longer works on the new phone (cannot adapt voice). Called Telus exchange, they will send out yet another phone. This time, I will hold off on the upgrade until I know that the voice control issue has been fixed.

Hi,

I don't use voice controls sadly so I can't really say out of the box. I can extract the 2.1 apk and send it your way... Do you still have the 2.3.3 phone? If so, go in settings, Application, select all applications look for Nuance or Voice Control, clear data and clear settings, force the application to close and try again. If this still doesn't work, I'll post the 2.1 APK for you to try with instructions on how to install it.
 
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Hi,

I don't use voice controls sadly so I can't really say out of the box. I can extract the 2.1 apk and send it your way... Do you still have the 2.3.3 phone? If so, go in settings, Application, select all applications look for Nuance or Voice Control, clear data and clear settings, force the application to close and try again. If this still doesn't work, I'll post the 2.1 APK for you to try with instructions on how to install it.

I already tried the clear data, force close etc. on both my original phone and the replacement phone. If you can post and explain how to install the apk, I will give it a shot. I have nothing to lose. Telus will be sending me another phone which I am going to keep at 2.1.
 
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I already tried the clear data, force close etc. on both my original phone and the replacement phone. If you can post and explain how to install the apk, I will give it a shot. I have nothing to lose. Telus will be sending me another phone which I am going to keep at 2.1.

Ok, first of all you'll need the phone rooted. If you don't have root, go in the all things root forum and follow the method 1 inside the root for Gingerbread 2.3.3 post.

After you've achieved root, you need to do the following:

Download terminal app from market
Download the apk supplied in attachment to your sd card

Inside terminal app type the following:

su
mount -o remount,rw -t yaffs2 /dev/block/mtdblock1 /system
mv /system/app/VSuiteApp.apk /sdcard/VSuiteApp.old
mv /sdcard/VSuiteApp.apk /system/app/VSuiteApp.apk
chmod 644 /system/app/VSuiteApp.apk
mount -o remount,ro -t yaffs2 /dev/block/mtdblock1 /system

After that's done, reboot the phone. I'm not promising this'll work, but it's worth a shot. If it does work, tell me and I'll package the Nuance application from 2.1 in my ROM.

Also, I'm backing up the old Nuance app in your sdcard temporarily, so if it doesn't work we can roll back.

View attachment VSuiteApp.apk

Thanks!
 
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Whoa. This may be biting off more than I can chew. I've got another warranty replacement phone on the way. I don't want to void the warranty when I send this one back. (I just tried to install the apk like I did the last time with my buggy ThinkFree, but this time it did not work. I guess it is some heavily imbedded system file which needs root like you recommended).

Thanks, Karendar, for all your efforts and responses.
 
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Whoa. This may be biting off more than I can chew. I've got another warranty replacement phone on the way. I don't want to void the warranty when I send this one back. (I just tried to install the apk like I did the last time with my buggy ThinkFree, but this time it did not work. I guess it is some heavily imbedded system file which needs root like you recommended).

Thanks, Karendar, for all your efforts and responses.

Hey, no problem... At least now if someone wants to try on 2.3.3 they can! :) I'll test it eventually, it's just that it's my girlfriend's phone so I don't always have access to it. ;)
 
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Ok, first of all you'll need the phone rooted. If you don't have root, go in the all things root forum and follow the method 1 inside the root for Gingerbread 2.3.3 post.

After you've achieved root, you need to do the following:

Download terminal app from market
Download the apk supplied in attachment to your sd card

Inside terminal app type the following:

su
mount -o remount,rw -t yaffs2 /dev/block/mtdblock1 /system
mv /system/app/VSuiteApp.apk /sdcard/VSuiteApp.old
mv /sdcard/VSuiteApp.apk /system/app/VSuiteApp.apk
chmod 644 /system/app/VSuiteApp.apk
mount -o remount,ro -t yaffs2 /dev/block/mtdblock1 /system

After that's done, reboot the phone. I'm not promising this'll work, but it's worth a shot. If it does work, tell me and I'll package the Nuance application from 2.1 in my ROM.

Also, I'm backing up the old Nuance app in your sdcard temporarily, so if it doesn't work we can roll back.

View attachment 23333

Thanks!
I am trying your fix with ADB SHELL but when I enter

mount -o remount,rw -t yaffs2 /dev/block/mtdblock1/system

it returns an error of NOT FOUND. Any suggestions as to what I may be doing wrong would be greatly appreciated. The phone has been rooted by Method 1.
 
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I am trying your fix with ADB SHELL but when I enter

mount -o remount,rw -t yaffs2 /dev/block/mtdblock1/system

it returns an error of NOT FOUND. Any suggestions as to what I may be doing wrong would be greatly appreciated. The phone has been rooted by Method 1.

Missing a space there...

mount -o remount,rw -t yaffs2 /dev/block/mtdblock1 /system
 
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OK mount works but the next command

mv /system/app/VSuiteApp.apk /sdcard/VSuiteApp.old

failed on ' /system/app/VSuiteApp.apk' - Cross-device link

Right. Forgot about that! haha. Hold on, let me rewrite the procedure...

su
stop

mount -o remount,rw -t yaffs2 /dev/block/mtdblock1 /system
cp /system/app/VSuiteApp.apk /sdcard/VSuiteApp.old
rm /system/app/VsuiteApp.apk
mv /sdcard/VSuiteApp.apk /system/app/VSuiteApp.apk
chmod 644 /system/app/VSuiteApp.apk
mount -o remount,ro -t yaffs2 /dev/block/mtdblock1 /system

restart phone... And pray! haha, haven't tested this procedure so not sure it'll work.
 
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Sorry my bad, some where along the line I had renamed the VSuiteApp.apk which caused the No file error, so I renamed it back and continued on as follows:

mount -o remount,rw -t yaffs2 /dev/block/mtdblock1 /system
cp /system/app/VSuiteApp.apk /sdcard/VSuiteApp.old
rm /system/app/VSuiteApp.apk

mv /sdcard/download/VSuiteApp.apk /system/app/VSuiteApp.apk

failed on '//sdcard/download/VSuiteApp.apk' - Cross-device link

I do not know what is causing this, maybe you have an idea?

Also I took your attached VSuiteApp.apk and INSTALLED it, and then REBOOTED the phone but now when you go to launch the app it fails on this screen message "Sorry! The application Voice Control (process.com.nuance.android.vsuite.vsuiteapp) has stopped unexpectedly. Please try again. Force close"
 
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Sorry my bad, some where along the line I had renamed the VSuiteApp.apk which caused the No file error, so I renamed it back and continued on as follows:

mount -o remount,rw -t yaffs2 /dev/block/mtdblock1 /system
cp /system/app/VSuiteApp.apk /sdcard/VSuiteApp.old
rm /system/app/VSuiteApp.apk

mv /sdcard/download/VSuiteApp.apk /system/app/VSuiteApp.apk

failed on '//sdcard/download/VSuiteApp.apk' - Cross-device link

I do not know what is causing this, maybe you have an idea

The cross-device link means it can't move from the SD card to the system partition. To fix that you need to do the following:

cp /sdcard/download/VsuiteApp.apk /system/app/VSuiteApp.apk

If that doesn't work, you can do cp /sdcard/download/VsuiteApp.apk /data/local/tmp
mv /data/local/tmp/VsuiteApp.apk /system/app

And don't forget to:

chmod 644 /system/app/VSuiteApp.apk

;)
 
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The cp /sdcard/download/VsuiteApp.apk /system/app/VSuiteApp.apk worked and I did the chmod 644 /system/app/VSuiteApp.apk and mount -o remount,ro -t yaffs2 /dev/block/mtdblock1 /system and then REBOOTED the phone and got the same failure "Sorry! The application Voice Control (process.com.nuance.android.vsuite.vsuiteapp) has stopped unexpectedly. Please try again. Force close"

Karendar thanks for all your help and efforts but I guess we will just have to wait for another LG Update. I wonder if anyone has tried contacting Nuance regarding this problem?
 
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The cp /sdcard/download/VsuiteApp.apk /system/app/VSuiteApp.apk worked and I did the chmod 644 /system/app/VSuiteApp.apk and mount -o remount,ro -t yaffs2 /dev/block/mtdblock1 /system and then REBOOTED the phone and got the same failure "Sorry! The application Voice Control (process.com.nuance.android.vsuite.vsuiteapp) has stopped unexpectedly. Please try again. Force close"

Karendar thanks for all your help and efforts but I guess we will just have to wait for another LG Update. I wonder if anyone has tried contacting Nuance regarding this problem?

Question for you, when you guys said the adaptation wouldn't work... What exactly didn't work? Was the option not there? Did you go through the process and it didn't adapt voice afterwards? Did it crash?
 
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I wonder if anyone has tried contacting Nuance regarding this problem?

I sent an email to Nuance about 2 weeks ago and they ignored me. I think the Vsuite or Voice Control is only sold cell phone manufacturers to install on their system. So I don't expect they will respond directly to the consumer.

Yesterday, I got my 3rd refurb replacement phone since the LG 2.3.3 update. Slight gap in the slider (about half of the refurb phones that I have seen have a gap or slight misalignment of the sliding keyboard), but if there are no performance issues, I will probably keep this one. I intend to keep it at 2.1, but once again they sent me a v10c so I have a battery use which only pretends to work and I may or may not have international roaming. Ahh, but the stability is worth it. I loaded up all my apps and everything works, including the Voice Control, LED notification, wifi stability and no black screens. I will test to see if my battery performance is back to normal and let you know (you have to use the same battery when you get a replacement phone).
 
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When you would try to adapt your voice it would say the first sentence and before you could say it back the app would close.

Try doing the same procedure with this file: View attachment VSuiteApp.apk

It's the one from my custom ROM and does not seem to have this issue.

Clear the data off the app in settings/applications first though. That might also be the issue.
 
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Try doing the same procedure with this file: View attachment 23442

It's the one from my custom ROM and does not seem to have this issue.

Clear the data off the app in settings/applications first though. That might also be the issue.
Humor me as I am confused (happens to me quite often since the Android 2.3.3 Update) as to what version VSuiteApp.apk you have here. Is it 2.1 or a new 2.3.3 as I just finished the procedure using what I thought was a VSuiteApp.apk Ver. 2.1. That is the test that resulted in a Force Close Failure.
 
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Humor me as I am confused (happens to me quite often since the Android 2.3.3 Update) as to what version VSuiteApp.apk you have here. Is it 2.1 or a new 2.3.3 as I just finished the procedure using what I thought was a VSuiteApp.apk Ver. 2.1. That is the test that resulted in a Force Close Failure.

The first one that force closed was the 2.1 Nuance. The latest one I posted comes from my custom ROM which underwent the zipaligning and deodexing process (Which effectively modifies the structure of the APK). Like I said, I went through the entire Adaptation process with this apk and it works. So I'm giving it just in case, but then again I'm not sure if the Nuance data off the /data partition might not have something to do with this. Which is why I suggest both.
 
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When you would try to adapt your voice it would say the first sentence and before you could say it back the app would close.
+1 for me on three LG 2.3.3 updated phones. Without the adaption, the voice recognition is non-existent. On 2.1, after adaption, the voice recognition is very accurate (especially if you voice number dial "Call 604-xxx-xxxx" which is about 100%)
 
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